Senior Manager, North America Transportation

Senior Manager, North America Transportation
Reports to: Director or VP of Transportation
Location: Remote, CA/Chino, MA/Needham, MS/Southaven

What You’ll Do 

We are seeking a highly experienced and strategic Senior Manager, North America Transportation to lead our domestic transportation operations across all modes. This role is responsible for the planning, execution, and continuous improvement of a complex multimodal network with a strong focus on Direct-to-Consumer (DTC) delivery performance, cost efficiency, and operational excellence. The ideal candidate brings deep expertise in freight movement, proven leadership skills, and a history of driving savings, service, and process transformation.

KEY RESPONSIBILITIES & EXPECTED OUTCOMES

Multimodal Transportation Strategy

• Lead and optimize a North American transportation network including LTL, FTL, parcel, intermodal, and final-mile operations.
• Ensure service quality, scalability, and cost-effectiveness across all modes.

Direct-to-Consumer Portfolio Management

• Oversee DTC transportation initiatives with a focus on e-commerce and omnichannel fulfillment.
• Ensure customer experience, delivery accuracy, and on-time performance are consistently met.

Team Leadership & Development

• Manage and mentor a high-performing transportation team.
• Foster a culture of accountability, continuous improvement, and operational excellence.

TMS Strategy & Implementation

• Oversee Transportation Management System (TMS) implementation and optimization.
• Partner with IT and cross-functional teams to ensure system capabilities align with business needs.

P&L Management

• Own transportation budgets and forecasts.
• Provide financial oversight and ensure cost performance across transportation modes.

Cost Savings & Network Optimization

• Identify and implement cost-reduction initiatives and process improvements.
• Lead carrier negotiations while maintaining or improving service levels.

Cross-Functional Collaboration

• Collaborate with Distribution, Sales, Planning, and Customer Service to align transportation with broader business goals.

Carrier & Vendor Management

• Manage relationships with carriers and logistics partners.
• Monitor KPIs and enforce compliance with service-level agreements.

What You’ll Bring 

QUALIFICATIONS

• Bachelor’s degree in Supply Chain, Logistics, Business, or related field; MBA preferred
• 8+ years of experience in domestic multimodal transportation management
• Strong track record with Direct-to-Consumer logistics programs
• Proven success implementing and optimizing TMS platforms
• P&L ownership and experience managing transportation budgets
• Strong leadership, analytical, and negotiation skills
• Effective in fast-paced, rapidly evolving environments

PREFERRED COMPETENCIES

• Experience in high-growth, consumer-facing industries (e.g., e-commerce, retail, CPG)
• Familiarity with ERP systems and data analytics tools
• Excellent communication and project management capabilities

OTHER REQUIREMENTS

• Travel required – up to 20% within North America
• Flexibility to support time zone coordination across regions