Sales Development Representative

Who are we:

Founded in 2013, Ignition is the leading revenue generation platform for accounting and professional services businesses to spark greater efficiency and profitability.
Ignition automates and optimizes proposals, billing, payments and workflows in a single platform that fits seamlessly into existing technology stacks.

With a vision to transform how professional services and their clients do business together, Ignition empowers 8,000+ businesses to reach their full revenue potential.

To date, Ignition customers have engaged over 1.7 million clients and generated US $8b in revenue via the platform. 

Ignition’s global workforce spans Australia, Canada, New Zealand, the Philippines, US and the UK.

Company Values:

• We are better everyday
• We work without ego
• We are smarter together
• We hero our customer

Role location:

We are open to candidates located in Sydney with full work rights. At Ignition, we have adopted hybrid work arrangements, allowing you the option to work from home, a shared workspace, or a combination of both.

About the role:

Join our collaborative and supportive Go-To-Market team as a Sales Development Representative (SDR), where you'll be surrounded by growth-minded teammates who lift each other up and are equipped with the tools, training, and mentorship to grow fast and go far.

In this role, you'll be instrumental in helping professional services firms modernise how they engage clients. Our platform simplifies and elevates invoicing, payments, and workflows, taking the burden out of day-to-day operations so they can focus on what matters most.

As an SDR, you’ll be generating qualified leads, sparking meaningful conversations, and booking product demos that set our Account Executives up for success. Your mission: ignite interest, build strong pipelines, and help scale revenue.

If you’re curious to learn, collaborative by nature, and excited to grow within a team that’s delivering real results—and having fun along the way, with a clear path for career progression, this could be the perfect opportunity for you.

What your day to day will look like:

Your key goal is to build pipelines alongside our team, engaging prospective customers, sparking interest in our platform, and booking product demos and consultations. You’ll play a key role in building a strong pipeline of qualified opportunities and driving revenue growth.

• Engage prospects via phone and email, making strong first impressions with solid product and industry knowledge (don’t worry, we’ll support you with training when needed!)
• Qualify leads and move them through the sales funnel
• Proactively generate new business through outbound outreach using tools like HubSpot, LinkedIn, Apollo & more
• Collaborate within the team to ensure smooth handoffs
• Consistently meet monthly targets for qualified demos booked and completed
• Represent Ignition at industry events to identify prospects (light travel may be required)
• Master product knowledge and handle objections confidently
• Identify and suggest improvements to sales processes
• Leverage tools like HubSpot, Gong, and Zoom to work efficiently

What you need to succeed:

• Curious and open to learning, you enjoy growing with your team
• Excellent written communication for copywriting emails & social posts
• Warm and clear verbal communication skills, you enjoy connecting with people
• Organised and able to manage your time effectively
• Open to feedback and see it as an opportunity to improve
• Comfortable with systems and adaptable when things change
• Work well independently but love being part of a team
• Basic understanding of the sales process, lead generation, and email marketing
• Willingness to learn and understand the Ignition product and value proposition
• Friendly, approachable, and genuinely enjoy conversation!

Why join us:

• Global SaaS organisation, in hyper-growth mode and scaling fast 
• We work without ego in a collaborative, open and transparent work culture
• Competitive salary and employee stock options from day 1
• Annual education allowance to support your professional growth
• Curious and smart coworkers who won’t back down from a challenge
• Employee recognition program
• Quarterly wellness allowance to spend on your wellness and what this means to you
• Paid subscription to Headspace and TELUS Heath EAP & Wellbeing Platform 
• Flexible working supported by work from office reimbursement and mobile allowance to allow you to set yourself up safely to work from home
• Personal tax return assistance - after all, we are in the accounting business!
• Paid parental leave 
• An extra paid day off to celebrate your birthday, alongside volunteering leaves 
• Monthly virtual social events

Please consider applying, even if you don’t tick all the boxes. Research has shown that candidates from underrepresented minority groups often only apply for roles where they meet all the detailed criteria.  Experience comes in many forms, and skills are transferable. We are committed to adding diverse perspectives to our teams and encourage everyone to apply if interested.

Ignition is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Ignition is proud to provide employment and recruitment accommodations during the recruitment process. Once our team reviews your resume and contacts you if there is a fit, we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact [email protected]