Panopto helps businesses and universities create secure, searchable video libraries of their institutional knowledge. A pioneer in video capture, storage, and search technology since 2007, Panopto serves more than 10 million end users and is trusted by Fortune 1000 companies and leading academic institutions including GE, Qualcomm, Nike, UCLA, and Yale. Headquartered in Pittsburgh with a presence in Seattle, London, Hong Kong, Singapore, and Sydney, Panopto continues to receive industry recognition for its innovation, rapid growth, and company culture, and was recognized as a 2022 Best Place to Work in Washington by the Puget Sound Business Journal. For more information, visit www.panopto.com.

Company Overview:

Panopto is a dynamic and rapidly growing company backed by a leading private equity firm. With a team of approximately 200 dedicated professionals, we are committed to empowering learners with interactive video.

Panopto is seeking a motivated sales development professional to support our dynamic, high-growth company and drive tangible improvements that will make a positive change in our business trajectory.

Position Summary:

As a Sales Development Representative, you own specific activity targets for qualifying potential customers from both inbound (they contact us) and outbound (we contact them) initiatives. In addition to these and other activity targets, you explore and recommend new creative outbound sales initiatives to drive qualified sales leads. Our sales development team is accountable for meeting monthly and quarterly targets. In addition, SDRs are responsible for speaking with and qualifying inbound sales leads and developing new sales opportunities through outbound prospecting. Other responsibilities may be assigned to help drive our vision and mission to alignment with our organization’s values.

In this role, you will...

Work you’ll do:

Outreach: Source new sales opportunities through inbound lead follow-up, outbound cold calls, and emails.

Prospecting: Perform effective discovery calls with prospects and attend in-person trade shows and exhibitions to meet prospects. Understand how the Panopto platform is used by our customers to effectively qualify prospects based on their needs and requirements.

Qualifying Leads: Research accounts, identify key players and generate interest to maintain and expand your database of prospects within your assigned territory.

Team Collaboration: Collaborate on and develop your own demand generation through the creation of campaigns, sales leads and initiation of prospect calls. Assist and partner with sales people to help them bring new customers on board. Route qualified opportunities to the appropriate sales executives for further development and closure.

Required Qualifications:

Experience working with Salesforce.com or similar CRM, Outreach, or ZoomInfo.

Proven inside sales or sales development experience converting prospects.

Solid experience in opportunity qualification, pre-call planning and call control.

Track record of over-achieving quotas, targets or goals.

Strong phone presence and experience dialing dozens of calls per day.

Proficiency with corporate productivity and web presentation tools.

Ability to stay organized, multi-task, prioritize, and manage time effectively.

Experience with technology and/or B2B sales.

Previous success qualifying opportunities involving multiple key decision makers.

An interest in continuous learning and love trying new things.

The Team:

The Sales Development Team at Panopto is a globally diverse team which focuses on building the New Business Pipeline at Panopto. This is primarily done through qualifying leads (both inbound and outbound), setting up meetings and demos for our Account Executives who work to then close the new business deals. You will play a key role in making sure that Panopto is able to achieve its vision of helping democratize video learning for educational institutions and corporations, while building core sales leadership skills in the process.

Our people and culture

Panopto’s mission is to help anyone share knowledge using video. Our user base is as diverse as the world’s universities and businesses. Panopto’s commitment to fostering a diverse, equitable, and inclusive culture empowers each member of our team to express their authentic selves, contribute their distinct perspectives and make a meaningful impact both individually and collectively. This inclusive environment not only encourages creativity and the free exchange of ideas but also harnesses the power of varied viewpoints. As a result, we are better equipped to tackle our most intricate challenges, leveraging the wealth of different experiences and backgrounds within our team. This collaborative spirit not only drives us towards effective solutions but also fuels our drive to continually improve and innovate, ultimately enhancing the quality of our products and services. It’s what sets Panopto apart as a unique and rewarding place to work.

Our purpose

We believe that video can have a transformative effect on learning. So we built a video knowledge management platform that helps businesses and universities improve the way that they train, teach, and share knowledge. Since 2007, we have been a pioneer in video capture software, video management, and inside-video-search technology. Panopto has been adopted by more than 1,500 companies and universities worldwide with over ten million end users. Today, Panopto’s knowledge management platform is the largest repository of expert learning videos in the world. A proud remote-first company, Panopto is headquartered in Pittsburgh, with offices in London, Hong Kong, Singapore, and Sydney, and has received industry recognition for its innovation, rapid growth, and company culture.

Panopto is an Equal Opportunity Employer. We value and encourage diversity and solicit applications from all qualified individuals which will receive consideration for employment without regard to race, color, religion, sex, marital status, sexual orientation, gender identity or expression, national origin, age, disability or protected veteran status, or any other legally protected criteria, in accordance with applicable law. Panopto is committed to providing reasonable accommodation to applicants with disabilities. If you require accommodation for interviewing or otherwise participating in the employee selection process, please provide more detail on how we can further support you by reaching out to the Employee Experience department.

Hybrid, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they must make regular trips to the Pittsburgh office, located on the north side of Pittsburgh along the Three Rivers Heritage Trail with quick access to downtown.

Remote, US: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely.

Remote, International: Candidates looking for flexible or remote-friendly positions are encouraged to apply. Panopto is proud to be a remote-first company. Employees in this position are eligible to work remotely. Still, they may make regular trips to the local international office from time to time, where applicable.

Use of Artificial Intelligence (AI):

Panopto may utilize artificial intelligence (AI) tools to assist in our recruitment and evaluation process. This may include analyzing resumes, assessing skills, and generating insights to help identify qualified candidates.

Please be assured that AI tools are used to support our team, and all final hiring decisions are made by human reviewers. Panopto hiring teams will thoroughly review your application and assessment results. AI is not used to make final decisions regarding your candidacy.

By submitting your application and participating in the recruitment process, you acknowledge and consent to Panopto's use of AI tools as described above.

We are committed to full compliance with all applicable labor laws, including Equal Employment (EEOC) laws, across all our company entities.

To ensure fairness and transparency:

_ We have human oversight in all hiring decisions.

_ If you have concerns regarding the use of AI in your assessment, please contact Panopto Talent Attraction to request a manual review of your application. Please be aware that while we offer this option, the manual review process may take longer than the standard AI-assisted process.

_ Any data collected during this process, including video recordings if applicable, will be retained only for the duration necessary to fulfill the hiring purpose and will be deleted shortly thereafter once the role is filled.

_ We may utilize vendor tools to assist with the AI process. Vendor functions are ‘skill assessments' or 'resume analysis'.

Panopto is dedicated to a fair and equitable hiring process for all candidates.

Sales Development Representative

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SDR - (Inside) Sales Development Representative Related jobs