Director, Program Resources (Digital Fundraising & Technology)

As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community -- breaking through barriers that limit access to care worldwide. We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment -- we're empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes.

Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately, cure T1D and its complications. Always, we are guided by a single purpose: As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it.

This role will work cross-functionally with Field Engagement leaders, Fundraising Program leads, Data & Technology, Marcom, and external vendors to translate fundraising strategy into digital fundraising tactics through a variety of online tools.  They will identify, prioritize and lead the projects required to drive donor acquisition, retention and upgrade.  This role will be responsible for the prioritization of tech projects across Field Engagement, and will oversee the strategic support and tactical operations of key fundraising systems for all core Fundraising Programs that include: Walk, Ride, Run, DIY, Gala, Golf, and Other Special Events.

Responsibilities

The Director, Program Resources is responsible for providing overall leadership in the systems and technology that support Field Engagement.

• Works in close partnership with the Data & Technology team and represents the needs and priorities of Field Engagement. Acts as the primary point of contact for Tech regarding prioritization of Field Engagement projects and communicates roadmap and timelines with internal stakeholders. Partners with the Philanthropic Intelligence and Analytics team to determine prioritization of projects across the broader Global Development team.
• Acts as primary point of contact / relationship manager with external vendors. Responsible for communicating scope of work, deliverable deadlines, negotiating contracts, and managing billable hours. Responsible for budgeting and forecasting related to these contracts.
• Communicates product roadmap to keep internal stakeholders informed of enhancements, priority projects, and release plans for fundraising systems.
• Consults with the Philanthropic Intelligence and Analytics team to inform on KPI measurements, business practices, SOPs, and changes to CRM and other systems.
• Manages new product initiatives from concept to launch.
• Defines content development needs, resources and timelines with appropriate internal and external partners.
• In partnership with P2P leads, develops and oversees the execution of a digital engagement strategy for P2P participants (Walk, Ride, Run, and DIY).
• In partnership with Signature Event lead, develops and oversees the execution of a digital engagement strategy for SE participants (Gala, Golf, and Other Signature Events).
• Manages two direct reports to deliver needed system support and high-level customer support to staff and fundraisers.
• Actively engages in the industry to keep abreast of trends, case studies, and other learning opportunities that would benefit Breakthrough T1D’s fundraising programs.
• Completes special projects as assigned.

Qualifications

• 7 years’ fundraising and event experience including with matrixed organization(s) in the disease space, preferably with a chapter-based, and event based fundraising history. 3 years in a supervisory capacity preferred.
• Experience and knowledge of both event and non-event fundraising activities (major gifts, stewardship, etc.).
• Proficiency with fundraising systems – Luminate Online Team Raiser preferred – as well as Salesforce CRM
• 2 years project management experience.
• Self-starter while also being collaborative and an amazing team player.
• Highly effective oral and written communication skills; ability to work closely with teams and across functional areas; proactively communicate; demonstrates an ability to be a responsive and effective communicator
• Ability to inspire, lead and motivate a team; lead by example as a player-coach
• Skilled in managing various stakeholders throughout projects
• Effectively establish priorities and work in a fast-paced environment. Efficient in time management and can meet deadlines under pressure.
• Detail-oriented and strong organizational skills.
• Demonstrated competency when handling diversified assignments.
• Team player with the ability to interface with all levels of staff, volunteers and vendors.
• Superior active listening, observation, analytical, and problem recognition and solving skills.
• Ability to work and make judgments independently and take initiative.
• Significant computer literacy (MS Office).
• College degree or equivalent combination of education and experience.
• Ability to travel required (up to10%). Occasional evening and weekend work required as needed.

Target Salary - $85k - $100k

Essential Functions:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this position, the employee is regularly required to talk or hear.  The employee frequently is required to use hands or fingers, handle or feel objects, tools or controls.  The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch or crawl.

The employee must occasionally lift and/or move up to 25 pounds, and infrequently up to 50 pounds.  Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.

The noise level in the work environment is usually moderate.

Additional information:

Requests for medical, religious, and other exemptions will be considered on an individual basis. Breakthrough T1D will comply with all federal, state, and local laws.

Breakthrough T1D supports a diverse and inclusive workforce.
Breakthrough T1D is an Equal Opportunity Employer. 
All your information will be kept confidential according to EEO guidelines.