Account Management Team Lead

Description

Our sales team is growing, we are currently seeking an experienced Team Lead, Account Management to join our growing sales team in Tel Aviv.

You will be accountable for generating revenues from our existing customers, work closely with Account Managers and drive the day-to-day execution to exceed Atera’s business performance targets.

As our Account Management Team Lead, you'll be at the forefront of our customer success, directly impacting our growth in a fast-paced startup environment. You'll lead by example, inspiring your team to exceed targets and truly partner with our clients.

• Lead & Grow Your Team: You'll mentor, coach, and develop a high-performing team of Account Managers, fostering a culture of continuous improvement and client-centricity.
• Drive Growth & Retention: You'll be accountable for driving revenue from our existing customer base, identifying new opportunities, and ensuring our clients are wildly successful with Atera.
• Strategize for Success: You'll develop and implement innovative strategies to boost customer satisfaction, enhance retention, and unlock new growth avenues.
• Build Scalable Processes: You'll create and refine processes and playbooks that empower your team to grow revenue effectively and sustainably.
• Be a Client Champion: You'll build and nurture strong relationships with our largest and most strategic clients, acting as their trusted advisor and ensuring their goals are met.
• Collaborate & Innovate: You'll work hand-in-hand with our Marketing, Product, and Support teams to deliver an exceptional end-to-end customer journey.

Requirements

We're not just looking for someone who can manage; we're looking for someone who can inspire and execute in a dynamic startup setting.

• Minimum 3+ years of proven experience in sales management or leadership roles with Enterprise clients. 
• Experience working in SaaS B2B companies with technical products. 
• Strong customer-facing and presentation skills with the ability to establish credibility with executives.
• Strong analytical skills and the ability to use data to drive decisions. 
• Strategic thinker with strong problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and comfortable with ambiguity.
• Self-starter, result-oriented, high energy, adaptable, and inquisitive.
• Excellent written and oral communication skills.
• Native English or close to Native (advantage for additional language).

Some of our benefits

Atera is highly collaborative and yes, fun! To support you at work (and outside of it too) we offer some fantastic perks: Generous time off to relax and recharge, community volunteering days, an annual budget to support your learning & growth, ample time to learn from your teammates, fun events and overnights, and lots more!

More about Atera

Atera is transforming IT management with Action AI™—an Agentic AI technology that proactively and autonomously manages and optimizes IT environments. Atera’s all-in-one platform consolidates RMM, helpdesk, ticketing, and automation, empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Trusted by over 12K customers in 120+ countries, Atera offers a scalable solution with per-tech pricing and unlimited devices, enabling organizations to drive growth and maximize organizational efficiency.