Accounts Receivable Officer

Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio.

Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.

Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey.

This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane

The Accounts Receivable Officer ensures the accurate and timely tracking of revenue, receipt of payments, and recording of financial transactions related to goods and services. This position is responsible for maintaining the billing system, generating invoices, reconciling accounts, and providing support to customers regarding their queries and documentation needs.

Key Responsibilities:

• Billing System Management
  • Maintain and update the billing system, ensuring accurate and up-to-date information
  • Sync data with accounting software to facilitate seamless financial transactions
• Invoicing and Documentation
  • Generate invoices, credit notes, and account statements in a timely manner
  • Verify and accurately post all payments to the corresponding invoices
  • Provide customers with any necessary support documents and address their queries
• Reconciliation and Month end reporting
  • Maintain accounts receivable records to ensure ageing is up to date, credits and collections are applied, uncollectible amounts are accounted for, and miscellaneous differences are cleared
  • Perform daily cash management duties, including the recording of bank deposits, updating and distribution of cash receipt logs, and posting of cash to the accounts receivable sub-ledger
  • Monitor and collect accounts receivable by contacting clients via telephone and email
  • Prepare analytical and ratio analyses relevant to A/R, so management can gain a better understanding of how collection efforts are progressing
  • Support other accounting and finance team members
  • Provide support for the month-end process, ensuring all tasks are completed accurately and on time.
• Other Responsibilities 
  • Support the company in optimising our financial transactions and systems by performing reconciliation of payments and customer accounts
  • Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates
  • Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts
  • Assist in streamlining the accounts receivable process by identifying areas for performance improvement
  • Exercise integrity and confidentiality in financial reporting, and comply with national and local financial requirements

• Proven experience as an Accounts Receivable Officer in a similar role
• Excellent data entry skills
• Knowledge of accounting principles and accounts receivable processes
• Strong organisational skills and attention to detail
• Ability to work independently
• Experience with using Microsoft Excel and accounting software XERO and Cin7 would be advantageous
• Understanding of accounting principles, fair credit practices and collection regulations.
• Excellent attention to detail and accuracy in maintaining financial records, data and systems.
• Excellent communication and interpersonal skills. Ability and experience in building and managing client and internal stakeholder relationships

You'll be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.

Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• The freedom of a full-time, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhance your home office with our work from home equipment allowance benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

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We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.