HR Manager, Performance, Engagement & Employee Relations

Your Role At A Glance

The HR Manager of Performance, Engagement & Employee Relations is responsible for managing the inception, development, and delivery of all performance management, engagement, and employee relations activities.  In specific, the HR Manager will oversee the performance management and employee relations processes, ensuring the successful development of an environment that successfully supports our growth objectives while remaining inclusive across our diverse employee base.  Additionally, this position will work directly with the management team to ensure alignment on, and support of, Mastercam performance standards and engagement activities that elevate both the individual and the organization. This position is a key member of the HR Management team.

How You’ll Drive Success

Change Management

• Drive, support, guide, and facilitate change initiatives.  Perform diagnosis, development, implementation, and coordination of approved and agreed upon change management activities within impacted functional areas.
• Provide a proactive review of business processes and organizational structures; partner with stakeholders to align strategic HR goals within business initiatives; identify opportunities for optimal effectiveness.  
• Develop Change Management strategies and plans with area leadership, ensure alignment and consensus across the organization as needed; upon approval, lead the Change Management activities forward utilizing an agile project management approach with clear communication, sponsor roadmaps, coaching, resistance management, and training activities for each project as needed. 
• Acts as the bridge across the leadership team, providing leaders and stakeholders with best practices.

Performance Management

• Oversee the organizational performance management processes. Partner with stakeholders to ensure a pro-active design, implementation, and continuous improvement process is in place for the organization.  
• Collaborate with stakeholders to ensure clear performance expectations are in place; deliver proper communications to all employees through the performance lifecycle; provide continuous feedback and ensure a closed-loop evaluation of employee performance is in place.
• Oversee the organizational Succession Planning & Talent Management processes; work pro-actively to review performance strategies with a mindset to enhance employee productivity and engagement.

Employee Engagement

• Maintain an open door and facilitate continuous communication with a focus on creating and sustaining a positive and inclusive work environment.
• Oversee the Employee Engagement lifecycle; review employee engagement surveys, analyze results, and develop action plans to address areas for improvement, working with the appropriate stakeholders as needed.
• Develop, communicate, and implement employee recognition programs, team-building activities, and other events with a focus on increasing morale and fostering a deeper sense of belonging.
• Analyze trends in compensation and benefits; coordinate the design and implementation of employee retention strategies, as needed, to ensure continuity and succession planning across the organization. 

Employee Relations

• Establish an Open Door for both individual contributors and members of the management team.
• Provide sound advice, guidance, and counsel in matters of company policies, procedures, or employment law.
• Serve as a resource for both employees and managers when conflicts and/or disputes arise in the business.
• Conduct unbiased, through investigations when needed; fully review employee complaints, allegations of misconduct, or policy violations; interview stakeholders as needed and provide sound recommendations for formal next steps and company disciplinary actions, based on findings, when circumstances warrant. 

Leadership

• Lead and mentor the team; provide instruction, coaching, and direction in the day-to-day workflow of HR.
• Provide formal structure and guidance in the areas of focus, including change management, performance management, employee engagement and employee relations.
• Oversee the administration of the HR Budget for assigned area(s), ensuring fiscal responsibility.
• Oversee the benefits administration and employee relations area, ensure the team’s delivery of high-quality HR services and benefits to all active and former employees.
• Lead HR projects and initiatives aimed at improving HR processes, enhancing employee engagement, and driving organizational effectiveness.

HR Policies and Compliance

• Ensure compliance with relevant employment laws, regulations, and local geographic statutes; review policies and procedures to ensure compliance with all relevant laws on a regular basis.
• Review, revise, and update company policies and procedures to ensure best practices as well as a continued focus on fairness and equity within the organization.
• Provide guidance and support to managers and employees as needed with respect to your areas of expertise.

HR Data Management

• Generate reports and analyze HR metrics to identify trends and areas for improvement; using data to inform decision-making and provide the support needed for organizational and department initiatives.

The Talents We’re Seeking

Education

• Bachelor’s degree in Human Resources or related field or equivalent experience required. SHRM-CP or PHR certification strongly preferred.

Required Skills

• 10+ years’ of progressive Human Resources experience, with proven experience managing/leading change, performance management, and employee engagement activities
• Proven experience developing, implementing, and supporting HR principles, practices, and policies, coupled with sound judgement and the ability to align the business and people needs of the organization.
• Thorough knowledge of employment-related laws and regulations, coupled with the ability to maintain a keen awareness of change, ensuring policies and procedures remain up to date with all relevant changes as needed.
• Excellent communication, interpersonal, and problem-solving skills across a diverse workforce and geography.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Preferred Skills

• Proven ability to build and maintain solid relationships with all levels of the organization, while managing multiple projects and delivering results in a fast-paced environment.
• Above average skills with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) and HRIS software.
• Experience in a high-growth environment

Who We Are

At Mastercam, we are Shaping the Future of Manufacturing®. As the leading provider of advanced digital manufacturing solutions, we empower manufacturers to maximize productivity, streamline operations, and drive transformation. Supported by a global network of Channel Partners and a vibrant developer community, Mastercam sets the benchmark for excellence in manufacturing technologies.

As part of Sandvik Manufacturing Solutions (SMF) and the broader Sandvik Group, Mastercam is at the forefront of digital transformation. Our team of over 350 professionals and 400 Channel Partners is committed to delivering exceptional service and expertise to our diverse international clientele. We focus on pioneering innovative technology and delivering unmatched solutions to help our customers achieve exceptional precision and productivity.

With 40 years of industry leadership, Mastercam is dedicated to advancing CAD/CAM technology and driving transformation in the manufacturing sector. We continuously adapt to meet our customers' evolving needs with high-quality products and services that address the rigorous demands of the industry.

Our core values drive everything we do:

• Customer-focused: We are agile and make decisions close to our customers to ensure their needs are met promptly and effectively.
• Innovation: As technology leaders, we thrive on innovation to stay at the cutting edge of digital manufacturing solutions.
• Fair Play: We are committed to ethical practices, compliance, and promoting health, safety, and sustainability.
• Passion to Win: We establish market leadership through empowered teams, strong performance management, and a commitment to continuous improvement.  

At Mastercam, we prioritize innovation, collaboration, and professional growth. Join our forward-thinking team and help us shape the future together. Discover more about our mission and values at www.mastercam.com, connect with us on LinkedIn, and join the conversation using #mastercam. Ready to make an impact? Apply now and be part of driving transformation in manufacturing.

It is the policy of the company to provide equal employment opportunities to all employees and employment applicants without regard to race, color, religion, sex, or national origin or any other classification protected by applicable local or state laws.

EOE/M/F/Vet/Disabled are encouraged to apply.

We are an E-Verify Employer.