Offer summary

Qualifications:

0-2 years of experience in a B2B environment, Previous experience in sales, customer service, or office administration roles, Bachelor's degree preferred, Ability to thrive in a fast-paced environment and handle shifting priorities..

Key responsibilities:

Provide comprehensive support to the front-end sales team

Process customer requests efficiently and assist in lead qualification

Support the preparation of sales proposals and manage sales portals

Accurately record customer interactions in the CRM system and maintain customer records.

Job description

This is a remote position.

We are looking for a Commercial Operations Support to work with a customer in the Certification Industry, this role will support their sales operations across a wide-ranging scope of tasks. We are looking for someone who thrives in a fast-paced environment, enjoys variety in their day-to-day work, and can efficiently handle shifting priorities while maintaining accuracy and professionalism.

• Provide comprehensive support to the front-end sales team

• Process customer requests efficiently

• Assist in lead qualification and routing

• Support in customer-related marketing measures

• Support the preparation of sales proposals and quotations

• Manage and maintain internal and external sales portals

• Accurately record and maintain customer interactions in the company’s CRM system

• Regularly update customer records, order histories, and contact details

• Maintain and improve office procedures.

• Assist in the development of best practices for sales administration

• Monitor changes in product offerings, pricing structures, and service agreements