Technical Customer Engineer II

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Technical expertise in product support and troubleshooting., Experience in customer service or technical support roles., Strong communication skills to interact with sales teams and customers., Ability to diagnose and repair complex systems..

Key responsibilities:

  • Provide technical support to the sales team and customers during the sales process.
  • Answer questions and provide demonstrations of products.
  • Assist customers in maximizing the benefits of their purchased products.
  • Diagnose, troubleshoot, and repair complex systems.

Nordson Corporation logo
Nordson Corporation Large http://www.nordson.com
5001 - 10000 Employees
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Job description

Focuses on providing technical support and expertise to the sales team and customers during the sales process. Expertise provided to parties may include answering questions about a single product or a product line, providing in-depth demonstration of the products, assisting customer with maximizing the benefits from the products they bought, and diagnosing, troubleshooting, repairing, and debugging complex systems.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Customer Service
  • Communication

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