Offer summary

Qualifications:

Native or fluent Chinese speaker, Strong commercial acumen, Ability to work autonomously in a fast-paced environment, Experience in account management within the pharmaceutical or healthcare industries..

Key responsibilities:

Manage and grow a portfolio of customers in East Asia & APAC.

Build strong relationships with stakeholders in China, India, and Southeast Asia.

Serve as the main point of contact for clients post-sale, ensuring successful onboarding and delivery.

Identify upselling and cross-selling opportunities to enhance account value.

Job description

About Qualifyze

Founded in 2019, Qualifyze is a leading company in supply chain compliance management in the Life Sciences industry, trusted by over 1,200 pharmaceutical and healthcare companies globally.

With a track record of over 3,000 audits across 85+ countries and the largest and most accurate supplier network and data analytics tools, Qualifyze stands as the all-in-one partner for quality compliance and supply chain risk mitigation.

After securing Series B funding in September 2024, we are now focused on expanding to the US market.

Role Overview

As the first Account Manager on the ground in the East Asia and APAC region, you will play a key role in strengthening Qualifyze’s footprint in markets including China, India, and Southeast Asia.
Based in Singapore, you’ll be responsible for managing and growing a portfolio of strategic customers in the region, building strong long-term relationships, and driving expansion within existing accounts.

You will serve as a key bridge between our regional clients and internal teams across Europe and Asia, ensuring the successful delivery of our audit services and unlocking opportunities for growth. This role requires a native or fluent Chinese speaker, with strong commercial acumen and the ability to work autonomously in a fast-paced, high-growth environment.

Key Responsibilities

Manage and grow a portfolio of customers in the East Asia & APAC region, with a focus on the pharmaceutical and healthcare industries.
Build strong, trust-based relationships with stakeholders across China, India, and Southeast Asia.
Serve as the main point of contact post-sale, ensuring seamless onboarding, delivery, and ongoing value.
Identify upselling and cross-selling opportunities to expand account value and adoption of our services.
Conduct regular touchpoints and on-site visits with key accounts, especially in China and Singapore.
Collaborate cross-functionally with teams in Operations, Supplier Sales, and Quality to ensure audit success.
Maintain accurate CRM data (HubSpot), tracking account performance, deal stages, and forecasts.
Represent the voice of the customer internally and share insights to improve service and product offerings.
Actively contribute to shaping the go-to-market approach for the region, helping define best practices as we scale.

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