Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
The Collections Team Lead is responsible for overseeing the collections department, implementing effective collection and recovery strategies, and ensuring timely debt recovery processes. The Collections Team Lead provides leadership, develops strategies to improve collection rates as measured in numbers and dollars, monitors team performance, handles escalated issues, ensures compliance with regulations, and maintains positive customer relationships.
Essential Functions and Responsibilities
Other Duties and Responsibilities
Knowledge, Skills, and Abilities
Physical Requirements
Education and Background
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
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