Offer summary

Qualifications:

Bachelor's degree in a relevant field or equivalent experience., Strong communication and interpersonal skills., Experience in community management or customer success roles., Proficiency in data analysis and reporting tools..

Key responsibilities:

Manage and engage with the community to enhance user experience.

Develop and implement strategies to improve customer satisfaction.

Collaborate with cross-functional teams to address community needs.

Analyze community feedback and report insights to stakeholders.

Kpler is the leading data & analytics firm providing real-time transparency in commodity markets. Relying on a methodology that combines artificial and human intelligence, the Kpler platform provides real-time data and analytics (global flows, storage, freight) on more than 40 commodities including crude oil, refined products, LNG, LPG, and dry bulk. Created in 2014, Kpler has acted as a pioneer by disrupting intelligence in traditionally opaque commodity markets, allowing its 5,500+ users to better understand current and past trends, drive new opportunities, monitor competition and feed their own analytical models. It employs over 150 staff across nine permanent locations

Required profile