Offer summary

Qualifications:

Proven experience in IT support with troubleshooting skills., Strong knowledge of hardware, software, and network systems., Excellent communication skills for providing technical guidance., Ability to work remotely and manage time effectively..

Key responsibilities:

Provide technical support to internal teams for hardware and software issues.

Troubleshoot network and connectivity problems to ensure operations.

Collaborate with IT and security teams on cybersecurity measures.

Assist in setting up and maintaining hardware and software systems.

Job description

We are currently seeking an IT Support Specialist to provide technical assistance to a company based in London.

Salary & Terms

Competitive annual compensation: £30,000 - £40,000, based on your experience and expertise in IT support.
Fully remote role: Enjoy the freedom to work remotely, supporting our team with your technical prowess.
Flexible work hours: Tailor your schedule within standard business hours, promoting a healthy work-life balance.

Role & Responsibilities

Provide technical support to our internal teams, resolving hardware and software issues promptly.
Troubleshoot and address network and connectivity problems to ensure seamless operations.
Collaborate with IT and security teams to implement and maintain robust cybersecurity measures.
Assist in the setup and maintenance of hardware and software systems for our remote workforce.

Minimum Requirements

Proven experience in IT support, showcasing your ability to troubleshoot and resolve technical issues.
Strong knowledge of hardware, software, and network systems.
Excellent communication skills to provide clear and concise technical guidance.

Required profile