Offer summary

Qualifications:

Fluency in Mandarin and English is required., Strong communication and interpersonal skills are essential., Experience in customer service or a related field is preferred., Ability to handle customer inquiries and resolve issues effectively..

Key responsibilities:

Provide exceptional customer service to Mandarin-speaking clients.

Assist customers with inquiries, complaints, and product information.

Maintain accurate records of customer interactions and transactions.

Collaborate with team members to improve service delivery and customer satisfaction.

Oasis Swiss Sdn Bhd has been distributing environmentally-friendly, energy-saving, easy-to-use & health-conscious kitchenware and cookware for the Malaysian market since 2010. Besides own brands of products, Oasis Swiss is also the exclusive distributor of several international kitchen and household products. The satisfaction of our corporate customers and the consumers who buy our products are extremely important to us and defines our actions. We see them as a central success factor. Aspires to embrace quality home cooking experience, Oasis Swiss kitchenware carries a wide range of excellent quality and superior functionality retail and wholesale product portfolio to satisfy our customers’ every needs. Whether they are looking for a complete cookware set or a simple kitchen knife, we ensure their every dollar is well spent. Attractive product portfolio, best price offers, efficient logistic arrangement, and caring customer service are the vital elements we embrace to sustain the lasting relationship with our customers. A good mixture of experienced, yet young and motivated colleagues form a respectful creative community. Oasis Swiss’s sustainable long-term growth is result of continual improvement on our high-quality products and efficient processes, together with our satisfied customers, consumers and employees.

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