The Client Success Manager (CSM) is responsible for fostering strong relationships with clients, ensuring they receive maximum value from our managed services, and driving satisfaction, retention, and account growth. Acting as the voice of the customer, the CSM ensures a positive client experience by coordinating across technical, support, and project teams to proactively address client needs and business objectives.
Communicate ongoing value of services delivered.
iHeartMedia
Phreesia Payment Services
360Learning
Cyberlogic
BELAY