Offer summary

Qualifications:

Bachelor's degree in Computer Science or related field., Proven experience in a help desk or technical support role., Strong problem-solving skills and attention to detail., Excellent communication and interpersonal skills..

Key responsibilities:

Provide technical support to end-users via phone, email, or in-person.

Troubleshoot hardware and software issues effectively.

Document and track support requests in the ticketing system.

Collaborate with IT team to improve support processes and user experience.

Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over four million active users choose Tabby to stay in control of their spending and make the most out of their money. Over 15,000 global brands and small businesses, including H&M, Adidas, IKEA, SHEIN, noon, and Amazon’s use Tabby’s technology to accelerate growth and gain loyal customers by offering flexible payments online and in stores. Tabby is active in Saudi Arabia, UAE and Kuwait, and is valued at $660 million in its latest round of funding from Sequoia Capital India, STV, PayPal Ventures, Mubadala Investment Capital, Arbor Ventures, and Endeavor Catalyst.

Required profile