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Customer Experience Analyst

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Malaysia

Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Strong analytical skills with experience in data analysis tools., Excellent communication and interpersonal skills., Proficiency in customer relationship management (CRM) software..

Key responsibilities:

  • Analyze customer feedback and data to identify trends and insights.
  • Collaborate with cross-functional teams to improve customer experience.
  • Prepare reports and presentations on customer experience metrics.
  • Engage with customers to gather feedback and enhance service delivery.

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