Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..

Key responsibilities:

Manage customer relationships to ensure satisfaction and retention.

Conduct regular check-ins and meetings with clients to address their needs.

Analyze customer feedback and usage data to improve service delivery.

Collaborate with internal teams to resolve customer issues and enhance product offerings.

Powering teams that deliver for people and planet. Ocean Technologies Group provides maritime professionals across the globe with Human Capital Management and Operational solutions. It is built on the world recognised e-learning providers Seagull Maritime and Videotel and has been further strengthened by the Compas, Marlins, MTS, Tero Marine and DanDocs Marine Regulation brands. The group boasts over 100 years’ collective experience of helping the most successful ship operators achieve the highest standards of safety and operational excellence. Ocean Technologies Group and its global team of over 350 Oceaneers help make the industry safer, stronger and able to excel.

Required profile