Bachelor's degree in Business, Marketing, or a related field., Proven experience in account management or client success roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..
Key responsibilities:
Manage and nurture client relationships to ensure satisfaction and retention.
Act as the main point of contact for clients, addressing their needs and concerns.
Collaborate with internal teams to deliver solutions that meet client expectations.
Monitor account performance and provide regular reports to clients.
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ISS Market Intelligence (ISS MI) is a leading provider of data, insights, and market engagement solutions to the global financial services industry. ISS MI empowers asset and wealth management firms, insurance companies, distributors, service providers, and technology firms to assess their target markets, identify and analyze the best opportunities within those markets, and execute on comprehensive go-to-market initiatives to grow their business. Clients benefit from our increasingly connected global platform that leverages a combination of proprietary data, powerful analytics, timely and relevant insights, in-depth research, as well as an extensive suite of industry-leading media brands that deliver unmatched market connectivity through news and editorial content, events, training, ratings, and awards.