Senior AI & Process Innovation Specialist at Trialfacts

Senior AI & Process Innovation Specialist Wanted:
Shape the Future of Medical Research

• 100% remote, forever
• Unlimited paid leave
• Total compensation 20% above market

Hello—we’re Trialfacts, a remote, entrepreneurial company at the forefront of advancing health research. We’re looking for a Senior AI Process and Innovation Specialist to design and deliver high-impact solutions that streamline operations, enhance participant engagement, and optimize internal workflows through AI and automation. If you’re a tech-savvy problem-solver with a passion for process improvement and innovation, this role is for you.

Your Role:

• AI & Automation Solutions: Build and deploy automations and AI-driven tools that streamline participant support, lead generation, and internal operations.
• Technical Integration & Development: Develop integrations across platforms using tools like Zapier, Make, n8n and custom scripts, connecting disparate systems into cohesive, efficient workflows.
• Process Design & Optimization: Analyze, redesign, and optimize internal workflows to boost efficiency and scalability.
• User Experience (UX) Advocacy: Ensure that every solution you design prioritizes the participant and client experience.
• Data Management & Reporting: Manage, clean, and transform data to fuel automated workflows and provide insights for decision-making.

What We Offer:

• Autonomy and Flexibility: Work where and when you’re most productive, with unlimited paid leave and full remote flexibility.
• Innovation and Impact: Help build the future of participant recruitment and operational excellence using cutting-edge AI and automation tools.
• Growth and Learning: Access training, certifications, and professional development opportunities to sharpen your technical and strategic skills.
• Rewarding Career: Play a key role in making health research more efficient, accessible, and future-ready.

This Position Is Ideal For You If You:

• Are an Automation Expert: You’re highly skilled with Zapier, Make, n8n, Google App Scripts, and other workflow automation tools.
• Understand AI Applications: You know how to embed AI (OpenAI, Gemini, LLMs) into business processes for smarter, faster outcomes.
• Have Technical Proficiency: You’re comfortable with APIs, basic scripting, and integrating platforms and services.
• Are a Process Thinker: You love mapping out workflows, spotting inefficiencies, and building better systems.
• Have a Data-Driven Mindset: You enjoy working with data—managing it, cleaning it, and using it to drive improvements.
• Prioritize User Experience: You always keep participant and client satisfaction at the center of your solutions.
• Are Detail-Oriented and Quality-Focused: You rigorously test and refine automations to ensure reliability, scalability, and accuracy.
• Collaborate Across Teams: You work well with stakeholders across departments to understand needs, scope projects, and deliver high-value solutions.

Interested in Joining Us?
If this role aligns with your expertise and career aspirations, we’d love to hear from you. As part of our selection process, the final 1 to 3 candidates will complete a project. This gives us a chance to work together before making a long-term commitment—and you’ll be compensated for your time and effort.