Bachelor's degree in a relevant field such as IT or Business., Strong technical knowledge and experience in account management., Excellent communication and interpersonal skills., Ability to analyze customer needs and provide tailored solutions..
Key responsibilities:
Manage and nurture client relationships to ensure satisfaction and retention.
Act as the primary point of contact for technical inquiries and support.
Collaborate with internal teams to deliver solutions that meet client requirements.
Prepare and present reports on account performance and growth opportunities.
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