Account Director

Job Description Account Director – 12-Month FTC Location Winchester / London / M4 Corridor Arqiva is looking for a skilled and experienced Account Director to manage and grow our largest utility customer contracts. This pivotal role involves driving profitable growth, ensuring compliance with regulatory standards, and fostering strong, positive relationships with key utility customers. The ideal candidate will have a proven track record in sales and account management within the utilities sector, excellent interpersonal skills, and a deep understanding of customer service. Join us to lead our efforts in delivering innovative solutions and exceptional service in the broadcast and utilities industries. Total Package Up to £85k base salary 50% commission 6% pension contribution Private Medical 25 days annual leave Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance Work. Life. Smarter. Our commitment to a flexible and hybrid working culture The role Contract Management Secure and deliver profitable customer contracts, contributing to the achievement of long-term plans. Customer Relationships Cultivate positive relationships with current and prospective customers to enhance satisfaction. Sales Strategy Set and deliver the sales strategy to achieve required results. Continuous Improvement Lead and manage change to foster a culture of continuous improvement. Performance Standards Establish performance standards and determine commission plans for the sales team. Compliance Ensure regulatory and legal compliance within the sales directorate. Representation Represent Arqiva at external events, industry bodies, and associated companies. Negotiations Lead negotiations with key stakeholders and identify investment opportunities for strategic and financial benefits. Collaboration Work with the product development team to prioritize activities and maximize value. Team Engagement Drive and deliver team engagement. Resource Management Manage customer relationships, complete transactional activities, and allocate resources. The person Sales and Account Management Some experience in direct sales channels. Interpersonal Skills Strong interpersonal skills for dealing with customers and third parties. Customer Service Clear understanding of the importance of good customer service. We are the undisputed leader in UK TV and radio broadcast , and the UK’s leading Smart utilities platform , directly shaping the future of connectivity. Through our established infrastructure we ensure that media and data are delivered exactly where they’re needed most, whether it’s bringing content to your TV or radio or transmitting data from your smart meter to your utility provider - chances are our services are a part of your daily life, seamlessly connecting you through our behind-the-scenes technology. With an impressive history and an innovative future ahead of us, leading the transition of global media distribution to cloud based solutions and creating scalable solutions for new connectivity sectors - you’ll have many opportunities to develop and grow your unique career with us. Why Arqiva? Reward . Connection . Growth At Arqiva, we believe in supporting you to be your best, both at work and outside of it. That’s why our rewards and benefits go far beyond your pay; take a look at our totalreward2025 booklet. Here, you’ll find endless opportunities to connect, whether that’s with colleagues through our internal networks and events or by making a difference in the communities where we work. And when it comes to your career, we’re committed to helping you grow. Whether you want to become a specialist in your field or climb to the top, we’ll support you every step of the way.