Offer summary

Qualifications:

Fluency in Spanish and English is required., Strong communication and interpersonal skills are essential., Experience in customer service or a related field is preferred., Knowledge of L&I policies and procedures is a plus..

Key responsibilities:

Provide assistance to customers in both Spanish and English.

Handle inquiries and resolve issues related to L&I services.

Maintain accurate records of customer interactions and transactions.

Collaborate with team members to improve service delivery.

The diverse programs that make up the Washington State Department of Labor & Industries (L&I) share a common purpose: safety, protection and economic opportunity. We provide services from 19 field offices across the state and from our central office in Tumwater.

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