Offer summary

Qualifications:

Bachelor's degree in Business Administration or related field., Strong communication and interpersonal skills., Proficiency in Microsoft Office Suite and CRM software., Ability to work collaboratively in a team environment..

Key responsibilities:

Manage client accounts and maintain strong relationships.

Assist in the development of marketing strategies and campaigns.

Prepare reports on account performance and client feedback.

Coordinate meetings and communications between clients and internal teams.

Job description

Account Manager (Hourly Contractor) Company: Hydra Host (hydrahost.com) Location: Remote - Preferred Residence in Colorado Type: Contractor (Hourly) About Hydra Host Hydra Host specializes in high-performance bare metal server rentals, with a focus on GPU-accelerated infrastructure for AI, machine learning, and compute-intensive applications. We deliver cutting-edge solutions to a growing roster of clients across tech industries. Role Overview We are looking for a motivated, detail-oriented Account Manager to join our team as an hourly contractor. This junior-level role will focus on managing and supporting client accounts related to GPU server rentals. You’ll be the primary point of contact for assigned accounts, helping clients with onboarding, service questions, and renewals, while ensuring a smooth and professional customer experience. Responsibilities Act as the first line of support for assigned accounts Assist clients with server rental setup, billing questions, and basic troubleshooting coordination Maintain accurate client records and account details Monitor account status and proactively address potential issues Collaborate with sales, support, and technical teams as needed Identify opportunities for account growth and upselling when appropriate Qualifications 2-3 years of customer service, account management, or sales support experience (tech industry a plus) Basic understanding of servers, GPUs, or hosting services is strongly preferred Strong written and verbal communication skills Highly organized with good attention to detail Comfortable working independently and managing multiple accounts Familiarity with CRM systems required, HubSpot strongly preferred Compensation Hourly pay, based on experience

Required profile