Bachelor's degree in Business Administration or related field., Proven experience in client relationship management and success strategies., Strong leadership skills with a focus on team development and performance., Excellent communication and problem-solving abilities..
Key responsibilities:
Oversee client success initiatives and ensure client satisfaction.
Develop and implement strategies to enhance client relationships.
Lead a team of client success managers and provide guidance.
Analyze client feedback and metrics to drive improvements.
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Optimal Blue effectively bridges the primary and secondary mortgage markets to deliver the industry’s only end-to-end capital markets platform. The company helps lenders of all sizes and scopes operate profitably and efficiently so they can fulfill the momentous role of helping American borrowers achieve the dream of homeownership, regardless of market dynamics. Through innovative technology, a network of interconnectivity, rich data insights, and expertise gathered over more than 20 years, Optimal Blue is an experienced partner that allows lenders to optimize their advantage from pricing accuracy to margin protection, and every step in between. To learn more, visit OptimalBlue.com.