Offer summary

Qualifications:

Bachelor's degree in Business, Marketing, or a related field., Proven experience in customer success or account management roles., Strong communication and interpersonal skills., Ability to analyze data and provide actionable insights..

Key responsibilities:

Manage customer relationships to ensure satisfaction and retention.

Conduct regular check-ins and meetings with clients to address their needs.

Analyze customer feedback and usage data to improve service delivery.

Collaborate with internal teams to resolve customer issues and enhance the customer experience.

Yelp connects people with great local businesses. Our users have contributed approximately 155 million cumulative reviews of almost every type of local business, from restaurants, boutiques and salons to dentists, mechanics, plumbers and more. These reviews are written by people using Yelp to share their everyday local business experiences, giving voice to consumers and bringing “word of mouth” online.

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