Associate Director, Major & Strategic Accounts – Enterprise Health Technology

LOCATION:  Remote U.S. locations, West Coast and Midwest preferred

ABOUT THE ROLE

As a strategic accounts associate sales director, you will lead a team of strategic Account Managers, focused on advancing our largest, most critical customer relationships. You will be responsible for developing and executing a high-impact strategic account plan, driving revenue growth, fostering client innovation collaborations, and influencing C-suite leaders within assigned health systems. Your role is highly visible and requires a proven leader who is passionate about team development, client success, and strategic sales execution.

RESPONSIBILITIES

Strategic Leadership

• Lead, mentor, and manage a team of Account Managers to exceed assigned revenue goals.
• Develop and execute strategic account plans for major healthcare systems to ensure growth and retention.
• Create and manage a client innovation pipeline in partnership with Product Strategy, providing key accounts a channel for feedback and early product testing opportunities.
• Strengthen collaboration between Provider Sales and Specialty Sales teams (Drug Information and Patient Solutions).

Sales Execution & Team Development

• Evaluate and optimize sales pipelines; build territory forecasts and drive sales strategy execution.
• Guide Account Managers in strategic call planning, value-based selling, customer interaction skills, and time management.
• Directly engage with key C-suite stakeholders to advance critical deals and deepen relationships.
• Foster a high-performance sales culture, focused on customer satisfaction, strategic account management, and continuous improvement.

Cross-Functional Collaboration

• Coordinate with other Sales Directors and internal stakeholders (Sales Enablement, Marketing, Customer Success, etc.) to share best practices and strengthen processes.
• Serve as a strategic voice of the field, providing critical market intelligence and feedback to internal teams.

Administrative & Other Responsibilities

• Complete reports, analyses, and other administrative tasks accurately and on time.

QUALIFICATIONS

Education:

• Bachelor's Degree or equivalent relevant experience. MBA preferred.

Experience:

• 10+ years of progressive sales experience, including leadership of sales teams.
• Proven track record managing strategic account teams, preferably selling Healthcare SaaS or Enterprise solutions.
• Expertise in field-based account management best practices and coaching.
• Skilled in building, executing, and presenting territory-level strategic plans.
• Demonstrated success influencing C-suite decision-makers in complex, consultative sales.
• Ability to articulate the value of sophisticated, complex technologies.
• Talent identification, team development, and conflict resolution expertise.

Skills & Abilities:

• Personal, consultative approach with exceptional interpersonal skills.
• Organizational and time management abilities.
• Proficiency in Salesforce CRM and Microsoft Office Suite preferred.
• Comfortable navigating matrixed organizations.

TRAVEL REQUIREMENTS: Ability to travel up to 45% overnight.

ABOUT US:
Wolters Kluwer Health's Clinical Effectiveness (CE) organization is a fast-growing, innovation-driven healthcare information technology (HIT) leader working at the forefront of clinical care. Our teams of physician and pharmacist editors, technologists, and product visionaries collaborate to deliver advanced clinical decision support solutions that measurably improve care outcomes and empower healthcare professionals to deliver optimal care.

Our mission is simple but ambitious: to improve care worldwide. To achieve this, we strive to deeply understand the challenges clinicians and healthcare organizations face — from evolving workflows to regulatory pressures — and help them deliver high-quality, effective care.

#LI-Remote

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.