Account Manager - Korea

You know the moment. It’s the first notes of that song you love, the intro to your favorite movie, or simply the sound of someone you love saying “hello.” It’s in these moments that sound matters most. 

At Bose, we believe sound is the most powerful force on earth. We’ve dedicated ourselves to improving it for nearly 60 years. And we’re passionate down to our bones about making whatever you’re listening to a little more magical. 

For over 40 years, we have partnered and seen rapid growth with some of the finest automobile brands in the world to create unique sound solutions for our customers on the road. With a meticulous blend of hardware and software design, we can deliver a magical listening experience in the car with more of the sound you want—your music, your phone calls—and reduce the sounds you don’t want, like engine and road noise.

Job Description

Bose has one of the strongest reputations in the automotive industry for providing outstanding audio and noise management solutions to OEM manufacturers in the U.S., Europe, and Asia.  Since 1983, we have been designing, manufacturing, and marketing premium audio and noise management systems for world-class nameplates such as Audi, Buick, Cadillac, Chevrolet, GMC, Infiniti, Mazda, Nissan, Porsche, and Renault.

The Automotive Systems Division (ASD) at Bose is seeking a Senior Account Manager to work in our newly established office in Seoul, Korea.  Primary responsibilities will include managing our commercial relationships with new and existing customers in Korea.  This mainly includes pricing, RFP/RFQ management, requirements capturing, contract review, forecasting, change requests, and product development support.  This role also includes working as part of a global, cross-functional team to identify, pursue, and secure new business development opportunities.  A qualified candidate will be able to work effectively in a small, start-up office environment, as well be able to identify and solve problems thru close communication and collaboration with other Bose offices around the world and other key functions, including Engineering, Business Development, Technical Sales, Product Planning, Account Services, Marketing, Finance, and Supply Chain.  As this is a new role in a new office, the position will initially report to our Business Manager in Japan.

Specific responsibilities include:

1.) Identifying and maintaining key customer contacts who are responsible for making, influencing, or implementing supplier sourcing decisions

2.) Maintaining a short, medium, and long-term forecast including opportunities, volumes, and pricing.

3.) Working closely with the Customer Manager, Business Development Manager, and Technical Sales Manager to identify new business pursuit opportunities, develop strategies, support advanced concept and selling activities, and gather customer specific requirements in preparation for the RFQ process.

4.) Managing the Quotation Submission process, including the capturing of commercial or contractual requirements, our internal governance (known as the Program Approval process), and the customer RFQ or RFQ response process, as well as all subsequent change requests or negotiations necessary to secure the business.

5.) Maintaining component pricing, including inputs into our New Product Planning Process (price setting for new products), RFQ responses, purchase contracts, annual price negotiations, and change management activities.  Pricing is maintained in both SAP and in our Saphran forecasting tool.

6.) Working closely with Bose Legal to review and negotiate customer contracts, including NDA’s, master purchase agreements, LOI’s, and basic terms and conditions. 7.) Working closely with Product Development and Supply Chain team members to support change requests, prototype and pre-production orders, and other pre-SOP launch and go-to-market activities

Our goal is to create an atmosphere where every candidate feels supported and empowered in the interviewing process. Diversity and inclusion are integral to our success, and we believe that providing reasonable accommodation is not only a legal obligation but also a fundamental aspect of our commitment to being an employer of choice. We recognize that individuals may have different needs and requirements based on their abilities, and we provide reasonable accommodations to ensure ideal conditions are met during the application process.