7+ years of experience in a closing sales role, such as Account Management or Account Executive., Experience in SaaS, MarTech, AdTech, or startup environments is preferred., Proven ability to build executive-level relationships within Fortune 100 accounts, especially in Travel, Food & Beverage, and Sports., Strong analytical skills to develop account strategies and handle objections effectively..
Key responsibilities:
Engage with senior-level decision makers to identify growth opportunities within New Vertical accounts.
Drive renewal conversations and ensure successful retention of key customers.
Prepare and present data on platform usage to encourage increased customer investment.
Collaborate with cross-functional teams to manage customer inquiries and support commercial aspects of agreements.
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Attentive® is the leader in conversational commerce, reinventing business-to-consumer communication. Our SMS-first software platform helps everyone from entrepreneurs to enterprises strengthen relationships with their consumers in a new way. Through two-way, real-time, personalized communications, we drive billions in e-commerce revenue, and over 8,000 leading brands like CB2, Pura Vida, Urban Outfitters, Jack in the Box, and Coach rely on Attentive to deliver powerful commerce experiences.
To learn more about Attentive or to request a demo, visit www.attentive.com
As an Account Director, New Vertical Sales at Attentive, you will be instrumental in driving expansion and retention opportunities across Attentive’s New Verticals customer base.
New Verticals is an emerging segment at Attentive that focuses on selling into non-retail and non-ecomm accounts (Travel, Food & Beverage, Sports, etc).
You are the point person leading engagement with customers with the goal of uncovering expansion, upsell, and retention opportunities across the customer's entire portfolio of brands and regions. You have the ability to build strong relationships with key decision makers and to create a pipeline of new opportunities within current accounts but having a deep understanding of their challenges, priorities and initiatives.. Your skills in navigating complex decision-making processes and influencing key stakeholders will result in successful closures of those deals.
What You'll Accomplish
Engage with senior-level decision makers to identify and pursue opportunities for growth within New Vertical accounts
Drive renewal conversations within these accounts and ensure successful commercial retention of these key customers
Provide timely and accurate weekly forecasts
Steer complex pricing negotiations with key stakeholders to uncover procurement timelines, budgets and signatory process for contracts
Prepare and present data and trends to customers on usage and engagement of Attentive platform in order to compel customer to increase investment
Manage customer inquiries related to commercial aspects of their Attentive agreement
Partner cross-functionally with Customer Success, Deal Enablement, Legal, Finance and other internal teams
Your Expertise
7+ years of experience in a closing sales role; Account Management, Account Executive or as an outside sales person
Experience working in a SaaS, MarTech, AdTech or startup preferred
Experience building and owning executive-level relationships within Fortune 100 level accounts, particularly in Travel, Food & Beverage, Sports, etc.
Experience selling Email is preferred
Demonstrated strong competency around objection handling and creating alignment around product price / value
Analytical account development strategy, using data to find opportunities and prove value
Ability to think strategically about a customer’s goals and drive renewal & expansion opportunities through to close independently
Entrepreneurial mindset and desire to define processes and build strategy
Demonstrated experience consistently meeting and exceeding quota, with references
Willingness to travel (up to 25%)
You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $120,000 - $150,000 annually+ equity + benefits
- Equity is a substantial part of the total compensation package
- Our salary ranges are determined by role, level and location
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Required profile
Experience
Industry :
Marketing & Advertising
Spoken language(s):
English
Check out the description to know which languages are mandatory.