Job Description:
The Revenue Cycle Supervisor oversees all processes and procedures related to payment integrity, denial resolution, etc.; and assists management in developing revisions. Works with Revenue Cycle Manager to ensure payment posting operations are performed in an accurate and timely manner. Responsible for monitoring and development of the staff.Essential Functions
· Oversees the day to day revenue cycle functions including claims processing, denials, payments, customer service, and follow up on accounts. Oversees adjustments, insurance processing and verification, accuracy of billing and payment posting.
Monitors workflow to ensure timely processing.
Collaborates with department leadership team to evaluate service needs and volumes and adjust staffing levels accordingly. Assigns daily work schedules. Acts as a resource in the daily operations and activities of the department. Performs staff level duties as required.
· Develops, implements and teaches new and evolving technologies. Communicates process and protocol to staff. Directs and coordinates training of new employees. Uses knowledge of insurance plans and contractual arrangements affecting payments, to research incomplete, incorrect or outstanding claims and/or patient issues. Investigates and resolves claims submission, disputes or complaints to resolution, as needed. Resolves billing/insurance issues and ensures compliance with departmental and governmental policies.
· Supports the department leadership team in problem solving to address issues relating to volume or work flow processes. Promotes effective working relations and works effectively as part of a department/unit team and interdepartmentally to facilitate that department’s ability to meet its goals and objective.
Ensures coordination of services with other departments to promote the highest level of efficiency and patient satisfaction.
· Assists with Human Resource management functions including interviewing, selection, orientation, education/training, feedback, performance evaluation, and policy and procedure development. With the support of the leadership team, writes and may deliver corrective action and/or coaching.
Assists in updating and maintaining personnel files.
Maintains and monitors Kronos records for employees.
Presents and documents staff meetings as required.
· Oversees production and quality of staff performance to maintain efficiency and accuracy. Collaborates with the department leadership team to resolve process issues or create new work flows to improve performance.
Ensures compliance with applicable regulatory guidelines and established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
· Promotes mission, vision, and values of SCL Health, and abides by service behavior standards.
· Performs other duties as assigned. ·
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills
· Insurance Issues
· Medical Billing
· Leadership
· Communication
· Operations Management
· Regulatory Requirements
· Insurance Processing
· Workflow Process
· Claims Processing
· Human Resources (HR)
Qualifications · High School Diploma or Equivalent is required.
· Three (3) years of experience in medical billing/patient accounts is required
· Associate's level degree in business process or healthcare administration is preferred
.· Five (5) years of experience in medical billing/patient accounts, including One (1) year team lead or supervisory experiences preferred.
Physical Requirements:
Physical RequirementsOngoing need for employee to see and read information, documents, assess patient needs, operate monitors and computers, identify equipment and supplies.Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.May be expected to stand in a stationary position for an extended period of time.Location:
Peaks Regional OfficeWork City:
BroomfieldWork State:
ColoradoScheduled Weekly Hours:
40The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.29 - $38.26We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here.
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Assent
Argano
Sage Hospitality
Road Scholar
Sonesta Hotels