Sr. Manager, Tuition Revenue Management (Afloat)

When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there's no organization better than Road Scholar. What's our secret? Dedicated and talented staff who believe in our mission.

At Road Scholar, we are committed to fostering a culture of inclusivity and belonging. We believe that by valuing a wide range of perspectives and experiences, we create a stronger, more innovative organization that reflects the communities we serve.

In addition, we are dedicated to bringing an environmentally sustainable organization. From the way we design our programs to how we operate as a team, we are striving to reduce our environmental impact and create a positive legacy for future generations.

About the role...

The Sr. Manager, Tuition Revenue Management, Afloat position will be responsible for the achievement of Net Program Revenue goals to support operations. This role will establish program tuition (sell prices) that provides excellent value to participants and meets margin targets. Will manage inventory to maximize fill/utilization rates and load factor gains and ensure program marketing is aligned, and be responsible for contract review and other analysis to monitor risks and opportunities and formulate actions. The Sr. Manager will also be responsible for analysis and reporting to support decision making related to Net Program Revenue throughout the entire product cycle; planning, pricing, operations/enrollment and post departure. The Sr. Manager will also support the AVP, TRM with cruise line program strategy and annual capacity planning in collaboration with the Contracting and Program teams.

Road Scholar offers a remote work environment. The compensation range for this exempt level salaried position is $75,000 - $90,000 based on experience. 

In this role, you will...

• Responsible for timely finalization of program pricing and ensure price is aligned with targets.  All Afloat pricing will be assessed by cabin category and in total. Analyze and understand year over year cost of goods changes that impact NPR. Leverage exception reporting to monitor need for price adjustments
• Monitor Inventory and take action to maximize Fill/Utilization Rates and Load Factor gains. Lead the effort to analyze and assess risks and opportunities related to all Afloat programs, but most importantly full ship charters. Support with cabin allotment activity as needed.
• Work with marketing to ensure sufficient promotions are planned and appropriate positioning to achieve enrollment goals. Determine program and departure selection for all campaigns.
• Review and assessment of cruise line contracts proposed by the contracting team including YOY cost analysis. Ensure rates and terms are acceptable and minimize risk to Road Scholar.
• In collaboration with the Program and Contracting teams support the AVP, TRM with Afloat program strategy and capacity planning. This includes assessment of new cruise line opportunities, deployment review and establishing annual capacity needed to support organizational goals. Establish schedules and timelines for program submissions and work with teams to ensure deadlines are met.
• Develop ad-hoc reporting and participate in special project teams as needed to support organizational initiatives.

We're seeking...

• Bachelor's degree in Business, Economics, Finance or Analytical discipline required. 
• 5-7 years’ experience with financial analysis and quantification or industry experience.
• Strong leadership and supervisory skills and ability to drive high performance.
• Technical Skills: Proficient in Excel and PowerPoint; MicroStrategy or other data warehouse analytical tool; Zoom skills.
• Experience gathering, manipulating and analysis of large data sets.
• Attention to detail; strong organizational skills.
• Ability to multi-task and meet deadlines.
• Excellent interpersonal and communication skills working across multiple levels and departments.

Why join the Road Scholar Team...

We offer a competitive compensation and benefits package!  

• Medical, Dental and Vision Insurance (with a substantial employee subsidy!)
• 403(b) Retirement Plan with a company match of 5% after 1 year of employment!
• Up to 20 days of PTO annually, accrued every payroll cycle 
• Enjoy a paid week off, in addition to your PTO, at the end of December to enjoy the holiday season!
• A generous employee discounts on our programs
• Access to obtain a Care.com membership
• As a Road Scholar employee, you can opt-in to receive an IATA membership
• We take professional development seriously which is why we provide LinkedIn Learning access to all employees amongst other professional development opportunities
• That’s right, we’re fully remote!
• To learn more about our benefits offerings, check us out at https://www.roadscholar.org/careers/

Equal Opportunity Employer

Road Scholar supports diversity in our staff, participants, and programs. An Equal Opportunity Employer Road Scholar values and supports individual differences and strives to create an environment that contributes to the success of both the individual and the organization. As an Equal Opportunity Employer, we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, pregnancy, illness, marital or veteran status or disability or any other status protected by applicable law.

Cybersecurity

At Road Scholar, we are committed to cybersecurity and to providing a safe experience for job seekers. All official communication regarding employment opportunities will come exclusively via email from the official Road Scholar domain or from our applicant tracking system URL recruiting.ultipro.com. We never conduct interviews through texting applications or instant messaging platforms. If you receive an employment offer or other correspondence from an individual at Road Scholar you have not met, or from a non-Road Scholar email domain, it may be a phishing attempt.