Offer summary

Qualifications:

Medical background in nursing, pharmacy, or medical technology preferred., Previous experience in medical reception or healthcare customer service is required., Strong phone etiquette and professional communication skills are essential., Knowledge of HIPAA compliance and ability to navigate practice management software is necessary..

Key responsabilities:

Answer incoming calls during evening and weekend hours.

Schedule consultations and book appointments for existing clients.

Provide information about available aesthetic services and respond to inquiries.

Maintain accurate records in the practice CRM system and convert inquiries into scheduled consultations.

Job description

This is a remote position.

We’re looking for someone with a medical background—whether that’s in nursing, pharmacy, or medical technology—along with previous experience in medical reception or healthcare customer service. Strong phone etiquette and professional communication are a must, as well as a solid understanding of HIPAA compliance. If you're tech-savvy and can easily learn to navigate new software, you’ll thrive in this role. We’re also looking for someone with excellent multitasking abilities and fluent English communication skills.If this sounds like a good fit, we’d love to hear from you!

Job Highlights:

Contract type: Independent Contractor
Schedule: 20 hours per week
Monday to Friday: 7PM–11PM; Optional Saturday: 6PM–10PM; Optional Sunday: 10AM–7PM

Responsibilities:

Answer incoming calls during evening and weekend hours
Schedule consultations (both in-person and virtual)
Book appointments for existing clients
Provide information about available aesthetic services
Navigate and maintain accurate records in practice CRM system
Convert inquiries into scheduled consultations
Respond to basic questions about services and pricing
Handle approximately 20-25 calls per weekend day

Requirements

Medical background (nursing, pharmacy, or medical technology preferred)
Previous experience in medical reception or healthcare customer service
Strong phone etiquette and professional communication skills
HIPAA compliance knowledge
Ability to learn and navigate practice management/CRM software
Excellent multitasking abilities
Fluent English communication skills
Reliable internet connection and quiet work environment

Benefits

Independent Contractor Perks:

Permanent Work from Home
Immediate Hiring
Steady Freelance Job

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

ZR_22562_JOB

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