Customer Service Specialist

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

University graduate, Advanced level of Polish and English; German is a plus, Familiarity with SAP is an asset, Strong attention to detail and team player qualities..

Key responsibilities:

  • Maintain customer data and manage pricing in SAP
  • Administer product catalog and conduct data cleaning
  • Monitor data quality and compliance across systems
  • Establish relationships with sales, marketing, and e-commerce teams.

Techtronic Industries EMEA logo
Techtronic Industries EMEA Large http://www.ttigroup.com
1001 - 5000 Employees
See all jobs

Job description

TTI is a fast growing world leader in Power Tools, Accessories, Hand Tools and Outdoor Power Equipment  for Do-It-Yourself (DIY), professional and industrial users in the home improvement, repair, maintenance, construction and infrastructure industries. Powerful brands, innovative products, exceptional people and operational excellence: We are dedicated to improving the lives of homeowners and tradespeople around the world. Join us and become a part of our success story.

Your daily responsibilities:


- Maintaining customer data in the SAP
- Uploading and managing prices in SAP
- Product catalogue administration
- Conducting data cleaning to ensure the highest standards of quality, accuracy and data integrity are maintained
- Participation in data governance management as well as in data quality/cleansing activities
- Monitoring system and ensuring data quality, compliance, and consistency of master data
- Establishing working relationships with sales, marketing, and e-commerce teams
- Involvement in other business projects as required

Our requirements:


- University graduate
- Advanced level of Polish and English, and German will be nice to have
- Familiarity with SAP will be an asset

- Knowledge of logistics, and especially the transport aspects

- Basic knowledge about export will be an asset
- Diligence and attention to details
- Team player
- Strong process and system management skills
- Results oriented and very strong Customer focus

We offer:

- Contract of mandate (umowa zlecenie)

- Exciting job in an international company, with opportunities to contribute to the fast-growing power tools industry
- Working in a diverse and supportive team of professionals
- Wide choice of benefits (private medical care, life insurance, holidays subsidiary, sport card, fresh fruits in the office)
- No formal dress code
- Possibility to use foreign languages and to collaborate with cross-region teams

#Milwaukee-Poland

#LI-OB1

#LI-REMOTE

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Required profile

Experience

Spoken language(s):
PolishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Detail Oriented

Customer Service Manager Related jobs