Benefits Specialist

Benefits Specialist

North - Remote

Let’s go North, together. 

Join our mission to build the largest suite of credit card processing and merchant services. It’s one simple payment platform backed by the most diverse payment companies. From credit card processing to back-office management, North points the way to smarter, faster, and just plain better payment solutions.

The Benefits Specialist will be responsible for administering the day-to-day functions of group health and welfare, well-being, and retirement programs of North.

In addition, this role will be the primary support for all North team member questions and issues in those areas, and responsible for timely research and resolution to all inquiries.

What you'll do:

• Administer and maintain compliance for North’s Benefit Programs (Health and Welfare, Leave and Accommodation Administration, Well-Being Program, 401(k), Worker’s Compensation, Tuition Reimbursement, etc.).
• Providing white glove service to team member inquiries while maintaining high ethical standards and ensuring equitable and courteous resolution.
• Creates employee communications and presentations related to benefit and well-being programs..
• Maintain plan documents and summary plan descriptions to ensure compliance with regulatory mandates and legislation (ERISA, ACA, HIPAA, COBRA, IRS and DOL) and ensure all legally required plan notices are distributed timely and accurately.
• Ensures compliance with federal, state, and local legislation (including, but not limited to: ERISA, ACA, HIPAA, COBRA, FMLA, and ADA) by attending webinars, seminars, and staying current with applicable legislation.
• Oversee the processing of carrier billings and the preparation of payment for
• administrative fees including bill reconciliation and tracking.
• Monitor benefit plan trends and assist with investigation and implementation of new programs, improvements to existing programs, and monitor administrative costs.
• 401(k) plan administration – manage plans eligibility, enrollment, plan payments, and distribution requests, and support annual audits and compliance testing.

What we need from you:

• Bachelor’s Degree.
• Minimum one (1) year’s experience in employee benefits and/or leave of absence administration.
• Excellent written and verbal communication. Strong time management and organizational skills.
• Ability to present information in front of large groups and with remote participants.
• Ability to work effectively in a team environment, and capable of self-direction. Strong computer skills with the ability to utilize spreadsheets, word processing and presentation tools.
• Strong analytical skills and a thorough knowledge of plan designs and benefit contract language.

How to stand out:

• Self-funded Benefit Plan experience
• Workday experience

What We Offer:

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Salary Range: $33,000 - $67,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

Travel Required: Up to 10%

Please note: North is a US-based company and no sponsorship is available for this position at this time.

Who we are: 

North, and our family of companies, are committed to helping entrepreneurs grow their businesses. As an end-to-end payment solutions company, we provide everything business owners need to get paid, whether they serve customers in a physical storefront, online, or both. We pride ourselves on being large enough to offer customized solutions to our enterprise-level clients while remaining agile enough to take an award-winning, hands-on approach to personal service that our merchants won’t find anywhere else.

Let’s go North, together! Our most important resource is our people. Join our diverse team of innovators and do-ers and make your mark on the future of payments technology. We're proud to offer benefits that help our team members further their overall well-being through unique initiatives that are both personally and professionally fulfilling. 

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal opportunity employer.

To learn more about North, and our family of companies, visit our website: north.com