System Administrator [Brazil Based]

Metal Toad is an award-winning AWS Consulting Partner and AWS Managed Services provider company based in the USA. We help our customers with their cloud adoption by providing architecture, migration, optimization, machine learning, and even 24x7 support. We are a professional services firm providing services in software engineering and the cloud. We do Technical consulting, Programming & Quality Assurance, DevOps, Applications, UX, Product management, and Project management.

Metal Toad is a fully remote organization, with all employees having the option to work from home. This position requires availability to work Monday through Friday, between 8:00 AM and 5:00 PM Pacific Time (PST).

Although Metal Toad is a remote company, we are currently seeking contractors residing in Brazil for this position.

Advanced to fluent English communication skills are essential for this role.

To apply for this position, please submit your resume in English and in PDF format.

Job Description

The System Administrator position at Metal Toad requires experience in maintaining infrastructure for high-availability, scalable, enterprise-grade applications. You will be part of a talented team that works on mission-critical applications.

RESPONSIBILITIES

Planning

• Documenting complete cloud hosting systems, including capacity planning, software and instance type selection, allocation, and network design.
• Building systems by executing installation, configuration, and testing of cloud resources.
• Using automation and configuration management to ensure repeatability and traceability of changes.

Managed Services

• Troubleshooting system hardware, software, networks, and operating systems.
• Protecting the integrity and security of systems by implementing access controls and monitoring tools and providing written evaluations and recommendations for ongoing improvement.
• Maintaining system performance through system monitoring and analysis and performance tuning.
• Maintaining internal systems and customer deployment documentation.
• Being part of a 24x7 on-call rotation (approx. one week on call, one week on backup per month).
• Responding to support tickets and incidents in a timely manner that corresponds to SLA commitments.

Learning

• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.

QUALIFICATIONS

• Read and agree to our Corporate Values Statement.
• Believe in the company mission: to help people.
• 2+ years of experience with Amazon Web Services (AWS).
• Additional experience with other cloud providers is a bonus.
• Familiar with Linux System Administration.
• Some experience with Windows System administration.
• Scripting language experience (Python and Shell preferred).
• Deep knowledge of TCP/IP and HTTP protocols.
• Experience with web accelerators, load balancers, reverse proxies, and CDNs.
• Problem solver and willing to work in an agile/fast-paced environment.
• Customer-oriented with good communication skills.
  
• Willing to participate in a 24/7 on-call rotation with approximately one shift per month compensated.
• Possess or willing to achieve in the first two weeks AWS Cloud Practitioner Certificate (Metal Toad sponsors the test).