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Renewals Account Manager

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

2+ years experience in client-facing roles within the SaaS industry, Strong interest in developing expertise in contract negotiation, Skilled in executive-level communication and relationship management, Understanding of subscription-based business models, including SaaS, PaaS, and freemium model..

Key responsabilities:

  • Manage and maintain a high volume of customer accounts and relationships across the mid market territory
  • Responsible for retaining customers and driving incremental growth by securing renewals
  • Engage with customers to understand budget and approval processes timelines
  • Effectively partner with internal teams to navigate customer requests and close transactions.

Clari logo
Clari SME https://www.clari.com/
501 - 1000 Employees
See all jobs

Job description

Clari’s Revenue platform gives forecasting accuracy and visibility from the sales rep to the board room on revenue performance - helping them spot revenue leak to answer if they will meet, beat, or miss their sales goals. With insights like this, no wonder leading companies worldwide, including Okta, Adobe, Workday, and Zoom use Clari to drive revenue accuracy and precision. We never get tired of our customers singing our praises because it fuels us to help them continue to achieve remarkable. The next generation of revenue excellence is here…are you ready to achieve remarkable with us?

About the Team
The greatest CEOs, CROs, and Go-To-Market teams on the planet rely on Clari every single day to maximize revenue, accelerate growth, and nail their targets. Selling to the world’s most distinguished revenue leaders requires a team that is truly committed to mastering their craft, day in and day out. Clari’s sales team has become a destination for elite revenue professionals who want to learn from the best, take their skills to the next level, and grow into the CROs of tomorrow.

About the Role
The Mid Market Renewals Manager is pivotal in driving consistent revenue, ensuring profitability, and delivering optimal business outcomes for customers. They effectively communicate the business value of the Clari Platform and products and creatively resolve complex issues aligned with company objectives. The Renewals Manager will offer proactive recommendations, foster collaboration with key stakeholders, and adeptly navigate relationships to fulfill deliverables.

This is a fully remote opportunity and can be worked from any location in the United States.

Responsibilities
  • Manage and maintain a high volume of customer accounts, relationships, and transactions across the mid market territory
  • Prioritize your book of business to promote a high-impact velocity playbook, address at-risk renewals, and drive customer engagements at scale
  • Responsible for retaining customers and driving incremental growth by securing renewals in advance across your book of business
  • Represents the Clari product portfolio and competitive positioning that drives value for the customer
  • Creates appropriate plans for key accounts to drive engagement and profitable growth for the territory
  • Engage with customers to understand budget, key stakeholder involvement, and approval processes timelines
  • Understands the customer’s business, industry, value-drivers, and organization to effectively provide value ahead of renewal
  • Effectively partner with internal Clari teams such as Deal Desk, Revenue Operations, Legal, Account Management, Customer Success, and Finance to navigate customer requests to effectively close transactions
  • Ownership of the entire renewal contract process, including effectively managing internal and external stakeholders

    • Qualifications
  • 2+ years experience in client-facing roles within the SaaS industry
  • Experience working in a high growth environment
  • Strong interest in developing expertise in contract negotiation
  • Skilled in executive-level communication and relationship management
  • Understanding of subscription-based business models, including SaaS, PaaS, and freemium model
  • Familiarity with revenue intelligence and practices is a plus

    • Perks and Benefits @ Clari
  • Remote-first with opportunities to work and celebrate in person
  • Medical, dental, vision, short & long-term disability, Life insurance, and EAP
  • Mental health support provided by Modern Health
  • Pre-IPO stock options
  • Well-being and professional development stipends
  • Retirement 401(k) plan
  • 100% paid parental leave, plus fertility and family planning support provided by Maven
  • Discretionary paid time off, monthly ‘take a break’ days, and Focus Fridays
  • Focus on culture: Charitable giving match, plus in-person and virtual events 

    • It is Clari’s intent to pay all Clarians competitive wages and salaries that are motivational, fair, and equitable. The goal of Clari’s compensation program is to be transparent, attract potential employees, meet the needs of all current employees and encourage employees to stay and grow at Clari.

    Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to specific work location, skill set, depth of experience, education and certifications.

    The total target cash range for this position is $130,000 OTE .Total target cash includes base salary and a target incentive. The total direct compensation package for this position may include stock options, benefits, stipends, perks and/or other applicable incentives.
    #BI-Remote
    #LI-Remote

    You’ll often hear our CEO talk about being remarkable. To Clari, remarkable means many things. We believe in providing interesting and meaningful work in a supportive and inclusive environment - free from discrimination for everyone without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. 

    Clari focuses on culture add, not culture fit, and believe we are made stronger by what makes you unique. If you are passionate about learning and excited about what we are doing, then we want to hear from you!

    At Clari, we are excited to welcome talented individuals to our growing team. We are actively hiring across multiple geographies and encourage you to explore opportunities on our careers page that interest you.

    Please note that all official communication regarding job opportunities at Clari will come from an @clari.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Clari Careers site.

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Account ManagementCustomer EngagementContract ManagementUser AccountsRevenue RecognitionSubscription Business Models

    Other Skills

    • Sales
    • Relationship Management
    • Collaboration
    • Communication
    • Problem Solving
    Are you interested?

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