Offer summary

Qualifications:

Experience in property management or maintenance coordination is required., Strong organizational skills to manage multiple tasks effectively., Excellent written and verbal communication skills are essential., Proficiency in Microsoft Office Suite and Google Workspace is necessary..

Key responsabilities:

Oversee and manage 50-100 incoming maintenance work orders weekly.

Act as the primary contact for tenants, property owners, and contractors regarding maintenance requests.

Coordinate with internal staff and vendors to ensure efficient workflow and service delivery.

Serve as a liaison to ensure clear communication and manage digital records related to maintenance.

Job description

This is a remote position.

Standard Hours:

Thursday, Friday: 4pm – 10pm

Saturday, Sunday: 10am – 6pm

Monday: 10am – 10pm

Tuesday, Wednesday: OFF

Company Overview

Join our fast-growing and dynamic property management company! We are dedicated to providing top-tier service to property owners and tenants while maintaining a professional and efficient work environment. We are currently seeking a highly organized and proactive Virtual Administrative & Maintenance Coordinator to oversee daily operations, manage personnel, and facilitate communication between tenants, property owners, contractors, and internal staff.

Job Description

As a Virtual Administrative & Maintenance Coordinator, you will play a crucial role in ensuring smooth operations by managing incoming maintenance work orders, coordinating repair services, and supporting the internal team. The ideal candidate thrives in a fast-paced environment, has strong problem-solving skills, and can effectively communicate with multiple parties. If you have experience in administrative support, property management coordination, or maintenance scheduling, we want to hear from you!

Responsibilities

Maintenance Coordination & Work Order Management:
Oversee and manage 50-100 incoming maintenance work orders per week, ensuring timely response and resolution.
Act as the primary point of contact for tenants, property owners, and contractors regarding maintenance requests.
Assign work orders to appropriate vendors and contractors while tracking progress and completion.
Train tenants on how to enter work orders
Troubleshoot maintenance issues over the phone with tenants
Ensure all parties are updated on work order statuses and follow up as needed.
Handle urgent repair requests and escalate issues when necessary.
Personnel & Vendor Management:
Coordinate with internal staff, vendors, and contractors to ensure efficient workflow.
Maintain positive working relationships with maintenance personnel and external service providers.
Monitor the performance of contractors and vendors, addressing any service issues.
Assist in scheduling and tracking vendor appointments, inspections, and routine maintenance.
Administrative & Communication Support:
Serve as the liaison between property owners, tenants, and contractors, ensuring clear and timely communication.
Manage digital records and documentation related to maintenance requests and property updates.
Assist with scheduling, email correspondence, and internal team coordination.
Prepare and distribute tenant and owner notices regarding maintenance, inspections, and property updates.
Support property managers with general administrative tasks as needed.

Requirements

Experience in property management, maintenance coordination, or a related administrative role.
Strong organizational skills with the ability to manage a high volume of tasks and priorities.
Excellent communication skills, both written and verbal.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Gmail, Drive, Docs, Sheets, Calendar).
Ability to problem-solve and make informed decisions independently.
Comfortable working in a fast-paced, remote environment with minimal supervision.

If you’re a highly organized professional who excels at multitasking and coordinating maintenance operations, we encourage you to apply and become part of our growing team!

Independent Contractor Perks