Offer summary

Qualifications:

2-5 years of experience in the travel industry, particularly with API onboarding., Proficient in managing technical issues between clients and IT teams., Fluent in Romanian, Greek, or Serbian and English; additional languages are a plus., Strong personal skills including proactivity, motivation, and a results-focused mindset..

Key responsibilities:

Promote and expand the company's international project in the assigned territory.

Maintain and develop relationships with API and retail partners to enhance their performance.

Collaborate with the sales team to identify growth opportunities and provide system training to partners.

Conduct market analysis and provide comprehensive reporting on performance metrics.

Job description

We are looking for an experienced API Account Manager The Balkans to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Responsibilities:

Actively promote our new international project;
Expand and consolidate presence in the assigned territory;
Maintain and develop our relationship with signed API and Retail partners in order to increase their performance;
Maximize and develop API deals with the potential and existing partners;
Follow-up with existing and new partners in order to provide system training;
Collaborate with the sales team to identify and grow opportunities within the territory;
Product presentations & networking;
Position the brand within the travel trade;
Payments control;
Provide market & competitive environment analysis;
Provide comprehensive reporting.

Requirements

Relevant experience. Ideally, 2-5 years experience in the travel industry. Specialized in managing the onboarding of API connected customers; acting as a mid point between IT and the client to manage technical problem; analysis of performance, error rate, traffic and look to book ratio, in order to detect possible areas of improvement.
Location. We are looking for a person based in Romania, Greece or Serbia;
Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, team player, used to data-driven decision-making;
International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
Languages knowledge. Fluent in Romanian/Greek/Serbian and English, other languages as a plus;
Readiness for business trips. 20 – 30% of working time might be required for market visits.

Benefits

Competitive salary;
Career growth opportunities and a corporate culture that encourages professional development;
Complex and innovative product;
Ambitious team of professionals;
Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
Remote work format and a flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
Corporate discounts on hotels and other services.

Required profile