Offer summary

Qualifications:

Fluent in both Spanish and English, with strong written communication skills., Prior experience in administrative support or receptionist roles is preferred., Strong organizational and time management skills are essential., Proficient in calendar management tools like Google Calendar or Outlook..

Key responsabilities:

Coordinate and confirm client appointments via email and scheduling systems.

Manage inbox messages and respond to appointment-related inquiries in both languages.

Maintain accurate records of scheduled appointments and follow up with clients as needed.

Provide general administrative support to enhance office efficiency.

Job description

This is a remote position.

Role Name: Bilingual Receptionist / Appointment Assistant (Non-Voice)

Schedule:

40 hours per week

Monday to Friday – 8:00 AM to 5:00 PM Chicago, IL time

1-hour lunch break

Client Timezone: US Central Time

Client Overview

Join a fast-paced, client-focused real estate law firm that prides itself on efficiency, professionalism, and exceptional client service. The team is looking for a bilingual (Spanish) receptionist/appointment assistant who can support daily operations and provide seamless scheduling and client coordination behind the scenes. You’ll play a vital role in helping the team stay organized and ensure client communications are handled smoothly and professionally.

Job Description

As a Bilingual Receptionist/Appointment Assistant, you will be responsible for managing inbound client appointment requests, updating internal schedules, and ensuring all appointments are properly coordinated. This is a non-voice, back-office role ideal for someone fluent in both English and Spanish, with strong attention to detail and the ability to manage multiple tasks in a fast-moving environment.

Responsibilities

Coordinate and confirm client appointments via email and scheduling systems
Review calendar availability and schedule appointments accordingly
Manage inbox messages, responding to appointment-related inquiries in both English and Spanish
Maintain accurate and up-to-date records of scheduled appointments
Follow up with clients for confirmations, rescheduling, or additional documentation
Liaise with internal team members to ensure schedules are aligned and conflicts are avoided
Provide general administrative support as needed to enhance office efficiency

Requirements

Fluent in both Spanish and English (written communication required)
Prior experience in administrative support, appointment scheduling, or receptionist roles
Strong organizational and time management skills
Excellent written communication skills and email etiquette
Proficient in calendar management tools (e.g., Google Calendar, Outlook, or similar)
Comfortable working independently and handling sensitive client information with discretion
Familiarity with real estate or legal office environments is a plus but not required
Ability to quickly adapt to new tools and platforms