Offer summary

Qualifications:

Minimum 5-7 years of sales experience, preferably in the freight forwarding industry., Strong customer service skills to build and maintain client relationships., Excellent communication, teamwork, and problem-solving abilities., Fluency in Nepali is a beneficial skill..

Key responsabilities:

Own and drive all sales activities for assigned customers, including preparing quotations.

Align sales efforts with Customer Care Location Managers and Business Development teams.

Monitor competition by gathering marketplace information on pricing and products.

Report customer feedback and support resolutions as required.

Job description

You will be joining our Customer Care Team to add your expertise + skills to the delivery of customer excellence.

Your Role

You will focus on developing + diversifying business in line with financial + volume targets.

Your Responsibilities

To own, monitor + drive all sales activities for (i.e. prepare quotation) customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.
To align your sales efforts with Customer Care Location (CCL) Managers, Pricing + Sea Logistics Business Development teams, including pricing decisions.
To monitor competition by gathering current marketplace information on pricing + products.
To report customer feedback to the CCL team, supporting resolutions as required.
To align with CCL colleagues when onboarding new customers.
To maintain + update the most relevant customer information in internal systems.
To regularly review customer portfolios with the CCL Managers + team.
To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

Your Skills And Experiences

Will be required to based in Kathmandu, Nepal.
Minimum 5 - 7 years work experience in sales, particularly in the freight forwarding industry.
Strong customer service skills to build and maintain client relationships.
Excellent communication and team player skills, professional selling and problem-solving abilities, and computer literacy.
Ability to work well within a team and support colleagues as needed.
Fluency in Nepali would be a beneficial skill.

Good Reasons to Join

As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

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