Sales Assistant III - Commercial Groups

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

***NOTE: For this role we are seeking candidates who live in California***

Position Purpose: The Sales Assistant III is responsible for providing sales and service support to achieve sales retention, growth and profitability goals.

• Assists Account Executives/Account Managers with development of sales/renewal strategy to achieve growth and retention targets.
• Develops and maintains successful employer group and agent relationships, including benefit decision-makers and administrative personnel.
• Provides phone and email back-up for sales managers, Account Executives and Account Managers.
• Responds to phone and e-mail inquiries from internal and external customers in regards to sales/service issues.
• Resolves customer and agent issues through research and investigation with internal departments, promoting and improving customer service and satisfaction.
• Develops and completes new and renewing business proposals. Ensures accuracy of new business group quote request forms and group renewal request forms, including contacting agents to obtain any missing data.
• Develops and maintains a professional working relationship with underwriting, resolving new and renewal plan option questions/issues for agents and clients.
• Assists Account Executives with follow up phone call program for prospects.
• Ensures successful implementation of renewals and new groups ensuring accurate enrollment packet requests, completion of mapping and coding, and other related processes.
• Provides support during enrollment process, which may include participating in new and renewing group enrollment meetings and health fairs.
• Tracks quotes, new and renewing group information through the sales database.

Education/Experience: College degree desirable. Minimum three years health insurance/managed care sales support experience or similar experience in the health insurance/managed care field

License/Certification: Valid health and life license preferred

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act