Technical Project Manager

In this Technical Project Manager (QA) you'll be supporting strategic customer-facing projects through the creation and maintenance of project plans and schedules. Assisting with communication plans, meeting facilitation, reporting, analysis, and insights. We’re looking for someone who displays analytical prowess and ability to communicate effectively at all levels both internally and with the customer.

Day-to-day Responsibilities:

• Ensures team meets customer testing timelines, and internal SLAs and manages a team to meet or exceed overall KPIs
• Manages Project costs and deliverables to ensure margin goals are met and/or exceeded
• Organize and analyze testing data for trends, course corrections, and customer reports
• Performing Quality Assurance tasks to ensure proper data being reported is clean, correct, and conformed
• Process Optimization: Spots opportunities for process optimization and drives implementation of improvements across the account
• Liaising with project team members and providing suggestions or solutions to unforeseen issues when needed.
• Communicating with clients about the status and progress of their projects.
• Ensure all project strategies are in compliance with company standards, as well as federal laws and regulations when applicable.
• Operates under minimal supervision and manages own time effectively maintains control over all current projects/responsibilities, and follows up on all relevant issues
• Works with internal Applause teams to clear roadblocks - i.e. platform issues, specialized Community Management (CM) requests, etc
• Actively participates in cross-functional initiatives to help meet business goals
  
  

What You'll Bring to Numerator

Essential Skills & Qualifications:

• 8 years Project Management experience
• 5 years customer-facing role as PM or TPM
• Some Dev scripting experience - specifically using TypeScript with Google Sheets
• Some data science experience -applicable to reporting using BI tools for reporting
• Excellent project management and analytical skills.
• Strategic thinking capability balanced with tactical and implementation/execution skills.
• Strong understanding of Business intelligence and experience with BI tools such as Qlik
• Excellent client-facing, presentation, and internal communication skills
• Excellent written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skill
• Analytical ability required to gather data, perform transformation, perform complex analysis, and solve both business and technical problems.
• Five or more years of experience as a Technical Project Manager, Product Manager, Product Owner, Engagement Manager, or Consultant for digital/mobile applications or any field related to software development and QA.
  
  

Base Salary:

• $80,000 - $130,000 USD annual salary
  
  

Salary range for this position is included in accordance with current state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, experience, and performance in the role.

Why us?

We work with some of the leading digital companies in the world, helping them to build amazing digital experiences for their customers. The work is exciting, innovative, and entrepreneurial. Our global community and tech platform enables us to provide innovative digital solutions that have a meaningful impact on our clients business.

Applause is a place where everyone belongs and where we believe everyone deserves the exceptional. Since our founding, we have continued to celebrate diversity and are committed to creating an inclusive environment. We have a global workforce that, like our crowd, embraces diverse backgrounds, perspectives, and abilities. Our employees bring their true self to Applause. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you are qualified to perform the essential functions of this role, but believe you require a reasonable accommodation to do so, please email adaaccommodations@applause.com. Please be sure to include the role you are applying for and the nature of the reasonable accommodation you are seeking in your email.