Sr. Manager, Data Governance

Position Summary:

The Sr. Manager, Data Governance, guides the organization to ensure CAQH operates within a robust data governance framework, applying appropriate data management practices to deliver reliable, high-quality data across all CAQH solutions. This includes defining, classifying, and cataloging all data elements and associated metadata; data profiling and remediation; documenting and tracking data mapping, lineage, and workflows; developing and maintaining data quality rules based on business requirements; defining and monitoring application of business rules for data use; and the definition and documentation of data processes, policies, and procedures.

The Sr. Manager, Data Governance engages in all organizational activities providing oversight for data governance and advises on data management best practices. The Senior Manager works with counterparts across all areas of the company; technology and development to define governance requirements and collaborate on appropriate data solutions, data architects advocating for business objectives when building or updating the enterprise data model/architecture, marketing to help position CAQH data capabilities for target customers, and business development team to identify and expand opportunities for data governance within our offerings.

The Sr. Manager, Data Governance reports to the Senior Vice President, Data and Analytics. This is a full-time, exempt, remote position.

Base Salary Range: $160,000 - $180,000.

Specific Responsibilities:

Strategy and Implementation – Serve as the strategic lead/owner for data governance capabilities across the organization; work with cross-functional teams to evaluate and define data governance requirements in the CAQH core technology infrastructure and processes that drive the offering of superior data services and solutions.

• Establish and maintain a comprehensive data governance program and integrate it into organizational processes from strategic planning to tactical activities.
• Define and lead governance initiatives, identify organizational challenges, develop business cases, and design conceptual solutions for existing and new CAQH data management practices.
• Collaborate with department heads in the development of data governance policies and procedures 
• Evangelize data governance concepts internally and externally to obtain buy-in and drive industry best practices.
• Coordinate across matrix resources to execute governance reviews, changes, and implementations.
• Utilize data governance tools and methodologies to support CAQH data management initiatives.
• Drive the development, implementation, growth, maturity, and evolution of data governance practices.
• Measure and report the actual results of the governance strategy to its plan.

Organizational Alignment – Work with the leadership team to develop and implement a company-wide data governance plan, working with all departments to execute.

Stakeholder Enablement – Support various teams by assisting with the development of repeatable data governance processes, including governance materials and tools, conducting training, identifying new governance needs, and advising on short and long-term data management strategies.

Thought Leadership – Promote leading healthcare industry and organizational thinking in data governance, cultivate innovative ideas, foster innovation, provide subject matter expertise across settings. Lead data governance workgroups and industry through leadership sessions. Represent CAQH in industry presentations via webinars and onsite presentations to both small and large audiences.

Supervisory Responsibilities:

• Mentor and coach team members. Opportunities for direct report relationships exist in this role.

Skills: 

• Ability to work collaboratively and effectively across matrix organizations in a fast-paced, entrepreneurial environment. 
• Ability to build consensus and motivate others to action.
• Ability to synthesize data into actionable information.
• Ability to communicate clearly and concisely with executive, business and technical stakeholders using their terminology.
• Ability to present ideas to leaders and governance team for approval and funding, as well as customers and the industry for solution adoption.
• Ability to evaluate governance ideas and requests from multiple sources and articulate a rationale for those that are worth pursuing.
• Ability to make and defend decisions related to economic trade-offs and prioritization.
• Ability to define and lead governance discovery and definition activities, develop business cases, and design conceptual solutions.
• Ability to document business, market or governance requirements and create functional design specifications.
• Ability to create written, graphic, and summary documents and presentations for internal and external use in communicating governance goals and objectives.
• Ability to understand and effectively communicate business needs that inform how data should collected, managed, stored, and used and the business impacts that happen because of changes in data or because of not addressing data issues
• In depth knowledge of data management and governance best practices, data modeling, and database/data warehousing concepts
• Deep expertise for CAQH data domains (provider groups, practitioners, payers, members, etc.)

Experience:

• 10+ years in data management, governance at enterprise level.
• Demonstrated experience utilizing and/or managing data management, data quality, data catalog, data lineage, and/or data governance applications.
• 7+ years in data governance / data management (preferably with a combination of experience and/or technology focus).
• 4+ years managing implementation of data governance programs.
• Demonstrated experience in healthcare operations preferred.
• Team-leadership (matrixed) experience required. 
• People-leadership experience preferred.

Education:

• Bachelor’s degree required.
• Master’s degree preferred.
• Degrees in healthcare administration, public health, or technology disciplines preferred.

WHO WE ARE

Named one Modern Healthcare’s “Best Places to Work,” CAQH has helped nearly 1,000 health plans, 2+ million providers, government entities and vendors connect, exchange information and operate more efficiently. CAQH technology-enabled solutions and its Committee on Operating Rules for Information Exchange (CORE) bring the healthcare industry together to make sharing business information more automated, predictable, and consistent. CAQH Insights researches opportunities to reduce the burden of manual processes in healthcare administration.  

WHAT YOU GET

CAQH recognizes that its most important asset is its growing team of smart, creative, collaborative, forward-thinking and passionate professionals – and that a comprehensive employee benefits package is an important factor for them in choosing where to work. CAQH offers competitive compensation along with an extensive benefits package for all full-time employees, including medical, dental and vision coverage, tuition assistance and a 401k. We offer full-time remote work to all staff from any location and maintain a physical office in downtown Washington, DC.

At CAQH, we are proud of our active commitment to Diversity, Equity, and Inclusion (DEI). Our DEI committee works diligently to foster an inclusive workplace where all individuals are valued, respected, and empowered. We embrace diverse perspectives and are dedicated to providing equal opportunities for everyone to thrive. Join us in our mission to transform healthcare through innovative technology solutions while making a positive impact on the lives of diverse communities.

CAQH is an equal opportunity employer. It is our policy to recruit, hire, train, and promote individuals, as well as administer any and all personnel actions, without regard to race, color, religion, sex, national origin or ancestry, age, marital status, disability, protected veteran status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, source of income, place of residence, or any other characteristic protected by law. CAQH will not tolerate any unlawful discrimination and any such conduct is strictly prohibited.

Applicants have rights under the Family Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA). If you are interested in applying for employment with CAQH and need an accommodation to apply for a posted position, contact CAQH Human Resources at 202-517-0436.

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