Offer summary

Qualifications:

Proven experience as an executive assistant or virtual assistant, preferably in marketing coordination., Strong written and verbal communication skills with a customer-centric approach., Familiarity with virtual communication platforms and office software, including Go High Level., Basic understanding of therapist entrepreneurship and proficiency in video editing software is a plus..

Key responsabilities:

Manage communication channels, ensuring timely and professional responses to client inquiries.

Assist with scheduling appointments and sending reminders to clients as needed.

Prepare documents, presentations, and reports while maintaining organization and accuracy.

Proactively contact clients for feedback and edit videos for YouTube to maintain an engaging online presence.

Job description

This is a remote position.

Virtual Rockstar is looking for a versatile and proactive Virtual Executive Assistant to provide administrative support and assist with marketing efforts for our client’s therapy consulting business. The ideal candidate will have experience managing communication channels, handling client inquiries, and executing marketing strategies. Exposure to the therapy world and proficiency with platforms like Go High Level will be highly beneficial. This is a remote position that requires excellent communication skills, strong organizational abilities, and a passion for supporting therapist entrepreneurs.

Responsibilities

Manage communication channels, including email, phone calls, and virtual platforms, ensuring timely and professional responses to client inquiries.
Send appointment reminders to clients and assist with scheduling appointments as needed.
Respond to client inquiries promptly and courteously, providing accurate information and assistance.
Answer calls and provide virtual support to clients, addressing their questions and concerns effectively.
Prepare documents, presentations, and reports, maintaining organization and accuracy in all correspondence.
Perform data entry tasks and generate basic reports to track client interactions and business metrics.
Proactively contact clients to gather feedback on our services and ensure high levels of satisfaction.
Edit videos and post content to YouTube, maintaining a consistent and engaging presence on the platform.

Requirements

Proven experience as an executive assistant, virtual assistant, or similar role, preferably with exposure to marketing coordination.
Strong communication skills, both written and verbal, with a professional and customer-centric approach.
Exposure to the therapy world or related industries is preferred, with a basic understanding of therapist entrepreneurship.
Familiarity with virtual communication platforms and office software, including Go High Level is a plus.
Proficiency in video editing software and experience managing YouTube channels is a plus.
Excellent organizational skills and the ability to multitask and prioritize responsibilities effectively.

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.