Offer summary

Qualifications:

Strong attention to detail and organizational skills are essential., Comfortable working with digital tools and systems is required., Ability to work independently and manage time effectively is necessary., Prior experience in healthcare administration or understanding of HIPAA is preferred but not mandatory..

Key responsabilities:

Create and maintain client files in the practice management system.

Ensure all records comply with privacy and confidentiality standards.

Assist with collecting copays, verifying insurance coverage, and managing referrals.

Support the billing team and maintain electronic records, including data entry and tracking appointment waitlists.

Job description

This is a remote position.

Virtual Rockstar is seeking a full-time Administrative Assistant to join our client’s pediatric OT and speech therapy team located in Maryland. You’ll be part of our client’s new DocuCrew, working behind the scenes to manage client documentation and support administrative operations. This is a non-client-facing role, ideal for someone detail-oriented and organized

About our client:

We’re a pediatric therapy practice focused on building relationships and creating meaningful moments for families and therapists alike. While our mission of delivering exceptional care is shared by many, our warm, relationship-driven culture is what makes us unique. We’re a place for parents, children, and therapists to grow together.

Responsibilities:

Create and maintain client files in our practice management system
Ensure all records meet privacy and confidentiality standards
Distribute completed reports via the client portal
Assist with collecting copays and verifying insurance coverage
Request and manage referrals from external providers
Support the billing team with benefit verifications
Send post-session treatment plans and exercises
Maintain electronic records and assist with data entry
Track appointment waitlists and referral logs
Help with digital filing and equipment tracking

Requirements

Strong attention to detail and organizational skills
Comfortable working with digital tools and systems
Ability to work independently and manage time well
Prior experience in healthcare administration, billing, or insurance is helpful but not required
Understanding of HIPAA and patient confidentiality practices preferred

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.