Group Account Director

Mutiny is Trailer Park Group’s integrated creative agency focused solely on the video gaming space, anchored by deep audience insights, integrated creative thinking, and proprietary data and strategy—all backed by Trailer Park Group’s premium content production resources on a global scale.

GENERAL JOB SUMMARY

We are currently seeking a Group Account Director to support a large, multi-franchise retainer as we continue to grow by leaps and bounds. This role supports three social-first retainers, so social campaign experience is significant in this role.

Our Account team supports balancing the client needs with our team’s ambition to push the envelope strategically and creatively in ways that disrupt, surprise, and delight our target audiences. You will create a path to executing great work that moves our client’s business and delivers on our ambitious creative goals.

You will be a strategic client partner leading client engagements at the highest level. As an internal team leader, you will lead and orchestrate a cross-functional team to take on diverse client projects, including integrated campaigns, brand-level communications, social media campaigns, influencer marketing, experiential activations, new business pitches, and more. You love diving into clients’ businesses, understanding their marketing challenges, and proposing solutions. You love partnering with clients and creative teams to make cool stuff and drive bottom-line results. You’re a self-starter who doesn’t need to be told how to take on tasks. You don’t see obstacles; you see opportunities.

QUICK CALL-OUTS ABOUT THE JOB

-  This is a social-forward role.  Experience managing social-forward clients in an agency environment is required
-  This role is West Coast-based.  We are seeking candidates who live on the West Coast
-  A love of RPG video games is important

WHAT YOU WILL DO

Client & Account Leadership

• Monitor and evaluate the competitive landscape to provide senior-level strategic insights. Engage with clients at all levels and continue ongoing relationship development. Identify opportunities for account growth. Oversee and manage client relationships for three social-first retainers.
• Be a trusted partner of senior clients and decision makers; build relationships beyond our day-to-day clients and into the C-suite of a client’s organization
• Possess a deep understanding of the client's business, objectives, and how our work will drive their success
• Drive annual fee negotiations and be responsible for developing and managing the agency's scope of work
• Demonstrate command over the entire business from a macro-business point of view to the details of key projects
• Acts as a go-to person for cross-functional team(s), collaborates effectively with Strategic Planning, Creative, etc.
• Own the account narrative internally, orchestrating agency-management involvement to drive the agency agenda and deepen the relationship 
• Strategically and assertively manage the financial health of accounts, ensuring agency profitability

Business Development

• Foster positive internal relationships, ensuring all parties understand deliverables and the client's needs
• Actively seek opportunities to contribute to the agency culture above and beyond current assignments and responsibilities
• Plot out organic growth with a clear strategy and plan 
• Participate in new business development

Team Leadership

• Lead client and agency team to deliver best-in-class creative work, and responsible for quality of output and thinking on the account
• Maintain total account oversight by putting the right team in place across client businesses and understand when to provide structure and when ideas need freedom to flourish
• Be a trusted leader of the agency team across all disciplines and the operational leader ultimately accountable for client- and agency-business success
• Set vision for the account in line with the agency's goals and outline clear, creative, and business growth expectations for the agency team

ABOUT YOU

• 10+ years of experience at an integrated marketing agency
• Experience in leading and managing clients through social-first retainers
• Love of video games is helpful
• Enjoy leading a strong team of account professionals
• Demonstrated track record of positive client and team leadership
• Self-starter with an entrepreneurial mindset
• Excellent communication and interpersonal skills
• Enthusiastic, energetic, strategic, and imaginative; approachable, outgoing, and diplomatic

WORKING AT TRAILER PARK GROUP and MUTINY

Great work is only possible with great people. We want to find people who believe in our mission, vision, and values and feel inspired to grow while they’re here.

OUR PEOPLE AND CULTURE

We strive to create an inclusive culture that empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and bring creativity and innovation to everything we do. We want Trailer Park Group to be one of the most rewarding places you will ever work.

WHAT WE OFFER

We offer a robust benefits program, Unlimited PTO, a 401(k) with company match, and many other perks. We offer a best-in-class editor training program and opportunities to build new skills, develop as managers and leaders, and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our staff have various opportunities to grow.

At Trailer Park Group (Trailer Park, Art Machine, Mirada Studios, Mutiny, MXW, White Turtle Studios, and Dark Burn Creative), we want to improve the state of our world. We are responsible for driving equality and inclusion in our communities and workplaces. We are committed to hiring and retaining a diverse workforce. We view everyone as an individual and understand that inclusion is more than just diversity – it’s about belonging. We celebrate that everyone is unique, which makes us so good at what we do. We pride ourselves on being a company that embraces difference and represents our global clients.

We can't wait to learn more about you.  Apply today!

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