Offer summary

Qualifications:

Strong customer service skills with experience in ticketing and live chat support., Ability to learn and troubleshoot streaming platforms and technologies., Effective communication skills to collaborate with content delivery teams., Detail-oriented with a focus on documenting workflows and resolutions..

Key responsabilities:

Provide fast and accurate customer service through tickets and live chats.

Learn and troubleshoot the streaming architecture effectively.

Collaborate with content delivery teams to achieve operational results.

Document and maintain evolving workflows and resolutions.

Job description

Who We Are:

Endeavor Streaming, a subsidiary of Endeavor, is a global leader in premium video distribution for live and on-demand content across sports, entertainment, media and lifestyle. Through its complete end-to-end streaming platform and unique service offerings inclusive of advisory, growth marketing, custom front-end and more, Endeavor Streaming helps content creators, owners and rights holders transform, grow and scale their direct-to-consumer businesses. Endeavor Streaming is a trusted partner for leading global brands, delivering tens-of-thousands of major tentpole events annually including WrestleMania and UFC Fight Cards and powering streaming services including WWE Network, NBA League Pass, UFC FIGHT PASS, NYFW, and others.

Key Responsibilities and Accountabilities