Samsung Operations Manager

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Overview:

2020 Companies has a full-time remote Operations Manager opportunity representing our client, Samsung Electronics America.

The National Operations Manager will spearhead and contribute to cross-functional projects across the Samsung Field Team operational domain. The ideal candidate will possess exceptional organizational and analytical skills, a strong command of project management methodologies, and the ability to effectively implement and optimize new processes and systems supporting client projects. You will drive the National Field Team project calendar, generate comprehensive reports, and analyze key performance indicators (KPIs). 

What's in it for you?

• Work remote and travel as needed

• Competitive annual salary starting at S70,0000, paid weekly

• Bonus potential paid quarterly

• Next day pay on-demand with DailyPay

• Health/Dental/Vision benefits

• 401K Program with matching

• Paid Time Off

• Paid Holidays

• Scholarship opportunities for employees and direct family members

• Employee Assistance Program

• Leadership Development Program

About 2020 Companies  

At 2020 Companies, we work for you. As a long-standing partner with Samsung Electronics and various other clients in the wireless and consumer electronics sectors, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions to form forever customers. 

Job Description:

• Lead and contribute to Samsung cross-functional operations projects, defining project scope, goals, deliverables, and KPIs 

• Manage the day-to-day logistics of project execution, ensuring timely and efficient completion within budget constraints 

• Facilitate the implementation and ongoing optimization of new processes and systems to enhance operations 

• Collaborate closely with cross-functional teams, including operations, finance, IT, and sales, to ensure seamless integration of project initiatives 

• Generate detailed project reports, analyze data to identify trends, measure performance, and provide actionable insights 

• Maintain a comprehensive understanding of industry trends, best practices, and emerging technologies in operations 

• Stay informed on regulatory changes and ensure compliance with all relevant standards 

• Provide regular updates to the Samsung program leadership team on project progress, challenges encountered, and proposed solutions 

Performance Measurements: 

• Sales performance: Achieve or exceed sales targets and contribute to revenue growth 

• Scope adherence: Ensure all project deliverables are completed as specified in a given timeframe  

• Budget adherence: Effectively manage project expenses and stay within budget constraints 

• High-quality outcomes: Produce project deliverables that exceed client expectations 

• Stakeholder engagement: Maintain strong relationships with stakeholders and keep them informed throughout the project lifecycle 

• Data-driven decision-making: Leverage project data to identify trends, measure progress, and make informed decisions 

• Process improvement: Proactively identify and implement enhancements for operational efficiency and productivity 

• Effective communication: Clearly and concisely communicate project progress, challenges, and solutions to stakeholders

• Continuous learning: Actively pursue opportunities to enhance project management skills, stay abreast of industry trends, and embrace new technologies 

Qualifications: 

• Business degree preferred 

• 5-10 years of retail and national sales management experience required 

• Extensive retail and/or direct sales management experience is required 

• Exercise operational excellence and a high level of proficiency in Microsoft Word, Excel, Outlook, and PowerPoint 

• Superior leadership abilities with practical, professional communication and presentation skills 

• Proven ability to show good judgment and initiative, make decisions, and problem solve 

• Capable to work autonomously with excellent time management skills 

• Must be able to travel 30% of the year to various markets across the US and work flexible hours

What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.

2020 Companies, Inc. is required to comply with the National Labor Relations Act. Therefore, we will recruit and refer any and all applicants without regard to their protected concerted activities, including whether they have been involved in a class-action suit against 2020 Companies, Inc. for alleged violations of labor and employment laws. We acknowledge the right of employees to engage or to refrain from such activities.

2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.