Inside Sales Representative

Inside Sales Representative

Location: Remote US

About VikingCloud

VikingCloud is the leading Predict-to-Prevent cybersecurity and compliance company, offering businesses a single, integrated solution to make informed, predictive, and cost-effective risk mitigation decisions – faster. Powered by the Asgard Platform™, the industry’s largest repository of anonymized cybersecurity and compliance event data, we continuously monitor and analyze over 6+ billion online events every day.

VikingCloud is the one-stop partner trusted by 4+ million customers to provide the predictive intelligence and competitive edge they need to stay one step ahead of cybersecurity and compliance disruptions to their business. Our 1,000 dedicated cybersecurity and compliance expert advisors understand that it’s not just about technology. It’s about transacting business and delivering an exceptional customer experience every day, without fail. That’s the measurable value we deliver. And that’s what we call, Business Uninterrupted.

This Position

We are looking for sales agents who are highly target driven, team players, with a minimum of 1-year Sales experience to join our team on a full basis. If you are ambitious, results-focused and enjoy a challenge, this job is for you!

Responsibilities

• Achieve individual sales targets across both inbound and outbound calls with multiple clients.
• Deliver an excellent level of customer service on all customer interactions.
• Working as part of a team, in line with company priorities.
• Active listener who communicates purposefully and confidently.
• Team player with a positive outlook, who enjoys working in sales and customer services environments.          
• Strong attention to detail and the ability to multi-task.
• A passion for tech and software products.
• Strong decision-making and problem-solving skills.
• Ability to work flexible shifts, adhering to agreed schedules.
• Proficient in Microsoft Office Suite – Microsoft Word, Excel, Outlook.
• Excellence in the English Language – written and spoken.
• Sales/Customer service experience in a similar role would be a distinct advantage.
• Ability to work in a fast-paced target driven environment.

Preferred Experience

• Outbound Sales experience in a contact center, or door-to-door sales is preferable.
• Please clearly outline your previous experience on your CV.

Qualifications

• Outbound Sales experience in a contact center, or door-to-door sales is preferable.
• Minimum High School Diploma or equivalent
• 1 years’ experience in a customer service environment (preferably call center environment
• Excellent telephone manners and related soft skills
• You must have an appropriate working area and strong internet connection
• Excellent command of written and spoken English
• Excellent communication and listening skills
• Ability to display impeccable schedule adherence
• A team player with a positive outlook and a passion for customer support
• Please clearly outline your previous experience on your CV.
• This is a Full-Time position, 40 hours a week
• Schedule: 9:00 am – 5:00 pm CT

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, political affiliation or opinion, medical condition, status as a veteran, and/or any other federal, state, or local protected class.