Offer summary

Qualifications:

Strong communication skills and ability to engage with clients effectively., Experience in sales or customer support roles is preferred., Familiarity with educational materials or curriculum development is a plus., Ability to manage multiple tasks and prioritize effectively..

Key responsabilities:

Manage and respond to inbound leads in the sales territory.

Support existing customers with renewals and upsell opportunities.

Conduct pre-sales activities such as setting appointments and qualifying leads.

Meet virtually with prospective clients to discuss product offerings.

Job description

COMPANY PROFILE

Great Minds, a mission driven Public Benefit Corporation, brings teachers and scholars together to craft exemplary instructional materials that inspire joy in teaching and learning. Our English curriculum, Wit & Wisdom®, Eureka Math™ and PhD Science™, all support teachers as they take students beyond rote learning to provide a deeper, more complete understanding of the humanities, mathematics, and the sciences. Founded in 2007, Great Minds now employs more than 1,000 people.

For additional information please visit: www.greatminds.org

OUR MARKET POSITION

Great Minds’ Eureka Math is the most widely used curriculum in the history of American education. It enjoys an unrivaled 40+ net promoter score. Eureka and its sister products, Wit & Wisdom English and PhD Science, embrace much higher expectations for all students and all teachers. In a market dominated by scripted, procedural materials that drive expectations down, Great Minds produces curricula that celebrate knowledge, respect the craft of teaching, and acknowledge the true capabilities of students.

Job Purpose

Account Support Representatives (ASR) are an integral part of the Sales Team at Great Minds. This role will work very closely with any open regions that might need help with renewals or inbound leads. The Account Support Representative will be reaching out to inbound leads in open territories that might generate new business opportunities, and they will also assist with any existing customers in open territories to support them in their implementation journey. You will work closely with the Inside Sales Supervisor (ISS) and Account Solutions Manager (ASM) on open territory requests. You will also be asked to support in some presentations around our newest ELA curriculum Arts & Letters and Eureka Math 2.

This role is an exciting opportunity for someone looking to build their sales knowledge and skills to become an Account Representative to contribute to Great Mind’s organizational mission to create curriculum and resources that ensure all students have access to a quality education in the full range of liberal arts and sciences.

Responsibilities

Pre-sales work (e.g. setting appointments, qualifying leads, discovery calls, associated follow up, managing customer questions and concerns, sampling product, etc.)
Manage and respond to inbound leads in the sales territory
Support with renewal business in open territories- existing customers to retain renewal of consumable and digital materials and as well achieve cross-sell and upsell goals
Negotiate and quote products for purchase
Execute add-on sales campaigns to existing customers
Understand the general health of the clients’ implementation to refer training and implementation support when necessary
Meet virtually via Zoom to prospective clients

Required profile